Brandon Burke

IDR is seeking a Product Analyst to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Product Analyst: The Digital Analytics Product Owner is responsible for managing the deployment and maintenance of analytics tools such as Adobe Analytics, Tealium, and Celebrus. This role involves collaborating with technology teams to implement and validate tracking across digital platforms, ensuring accurate data collection and reporting. Required Skills for the Product Owner:

• 3+ years of experience as a Product Owner implementing projects using Adobe Analytics tools
• Experience managing Adobe Analytics administration tasks, including SAINT classifications for data categorization, shared dashboard management, and custom segment design
• Hands-on experience with SQL
• Hands-on experience with Javascript, Jquery, JSON
• Prior experience implementing and managing analytical and development projects  

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Web Administrator to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Web Administrator: Coordinate and assist web contributors with implementation of new content, updates to existing content, and enhancements to the website’s infrastructure, functionality, and design. Collaborate with content managers to ensure a smooth transition of web content and functionality. Monitor and troubleshoot issues that arise during the migration process, providing timely resolutions. Maintain and update website content, ensuring consistency and accuracy across all related sites. Implement best practices for website performance, security, and SEO. Administer and update the website’s content through Drupal CMS. Maintain best practices for content creation, navigation, governance, and quality control. Provide support and guidance to content contributors across various offices and division departments to ensure consistent use of the CMS and adherence to web content standards and policies. Required Skills for the Web Administrator:

• 7+ years’ experience in web administration, web design with significant exposure to managing large-scale websites
• 7+ years’ experience with Drupal content management system (CMS), including content creation, taxonomy, nav
• 7+ years’ experience and understanding of web accessibility standards (WCAG 2.1 AA)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dynamic and dedicated Bilingual Engagement Specialist to join one of our top clients Remotely. This role is an excellent opportunity for individuals passionate about healthcare and patient engagement. If you are looking for an opportunity to join a large, innovative organization and work within a team-oriented culture, please apply today!

*Must live in the state of FL* 

Position Overview/Responsibilities for the Engagement Specialist:

 

• Conduct high volume of outbound calls to prospective patients and receive inbound calls from patients and providers.

• Communicate effectively the value of our client's health program to increase enrollments.

• Conduct outreach to existing patients to schedule annual exams or re-engage as necessary.

• Adhere to procedures, workflows, and scripts to ensure HIPAA compliance and accurate communication about our client's services.

• Utilize various software and electronic health record platforms efficiently.

Required Skills for Engagement Specialist:

 

• High School Diploma or GED required.

• English language proficiency required; bilingual (Spanish/English) 

• Proven ability to learn and retain information in a fast-paced environment.

• Demonstrated experience in sales, telemarketing, in the healthcare industry, and heavy outbound appointment setting is strongly preferred.

• Knowledge of medical terminology and previous home health and care management experience preferred.

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and innovative ML Engineer to join one of our top clients in Atlanta, GA. This role is perfect for a seasoned professional with a strong background in data engineering, machine learning, and data science, who is looking to make a significant impact within a leading organization. If you are passionate about leveraging your technical skills to drive business success and thrive in a team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the ML Engineer:

 

• Develop and implement machine learning models, including classification, clustering, optimization, deep learning, and NLP

• Utilize Python/PySpark for coding and scripting tasks

• Work with popular ML frameworks such as Keras, Tensorflow, PyTorch, HuggingFace Transformers, and libraries like scikit-learn

• Operationalize ClassicAI/GenAI ML Models in Production

• Leverage Azure Databricks / AWS Databricks for End-to-End MLOps architecture

• Work with distributed computing frameworks such as Spark, Kubernetes ecosystem

• Participate in CI/CD Dev Ops processes

• Collaborate effectively with remote and global teams

Required Skills for ML Engineer:

• Bachelor's degree in Computer Science, Engineering, Applied Mathematics, or related field

• 8-10 years of experience in data engineering/machine learning/data science

• 4-6 years of experience with AWS Gov Cloud environments / Export Control / FedRAMP environments

• Proficiency in Python / PySpark coding

• Experience with ML frameworks such as Keras, Tensorflow, PyTorch, HuggingFace Transformers

• Experience with Azure Databricks / AWS Databricks and MLOps architecture

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

ServiceNow Developer

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Chicago, IL
• C2C Pay Rate: $68/HR

Required Qualifications:

• 4+ years of hands-on ServiceNow development experience

• Strong proficiency in JavaScript and ServiceNow scripting

• Experience with modules such as ITSM, HRSD, and custom scoped applications

• Familiarity with integration techniques using REST/SOAP APIs

Preferred Qualifications:

• Experience with the ServiceNow Service Portal

• Certified Implementation Specialist – HR (CIS-HR) certification

Lead Conversational AI Engineer

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Malvern, PA (open to relocation)
• C2C Pay Rate: $70/HR

Responsibilities:

• Lead architecture and development of conversational AI solutions across chat and voice channels.
• Design and implement bot flows, integrating with enterprise systems, APIs, and knowledge sources.
• Guide the technical roadmap for platforms like Kore.ai and Genesys, aligning with product and UX teams.
• Ensure quality, scalability, and security of AI-based interactions.
• Mentor developers, review code, and drive best practices in bot development and natural language design.
• Track performance, using analytics and user feedback to improve containment, deflection, and overall experience.

Required Qualifications:

• 6+ years in software engineering, with 2+ years in Conversational AI.
• Strong experience with Kore.ai, Genesys Cloud, or similar chatbot/IVR platforms.
• Practical knowledge of NLP/NLU, dialog management, and intent design.
• Experience with cloud platforms and API-based integrations.
• Strong communication skills and ability to work across product, design, and engineering teams.
• A passion for creating intuitive, human-like conversations that actually solve problems.

Preferred Qualifications

• Experience in financial services or regulated industries.
• Familiarity with LLM integration, voice biometrics, or personalization strategies.
• Understanding of accessibility and inclusive design in bot experiences.

IDR is seeking a talented and dedicated fully remote Java Developer to join one of our top clients. This is an exciting opportunity for a professional with a strong background in Java, JEE, Servlets, and JMS to contribute to a dynamic and innovative team. If you are passionate about leveraging your technical skills to drive results and make a significant impact, we encourage you to apply today!

Position Overview/Responsibilities for the Java Developer: - Proficiently utilize Java, JEE (Java Enterprise Edition), Servlets, and JMS in daily tasks - Implement necessary code changes and enhancements to optimize system performance - Analyze and resolve reported technical issues in a timely and efficient manner - Actively participate in daily stand-up/status meetings, contributing to a collaborative team environment - Update and maintain project documentation to ensure accuracy and transparency Required Skills for Java Developer: - Proficiency in Java, JEE, Servlets, and JMS - Strong knowledge of XML and JavaScript - Solid understanding of SQL and relational databases - Experience with debugging, performance tuning, and optimization - Familiarity with Java API for XML Web Services What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to work with an industry-leading organization - Collaborative and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row