Sonia Khan

IDR is seeking a Director of Plant Operations to join one of our top clients in Sacramento, CA. This role is a unique opportunity for a seasoned professional to take full responsibility for a manufacturing center. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Director of Plant Operations :

- Oversee and manage the plant operations, ensuring high-quality production and adherence to tight deadlines

- Collaborate with cross-functional teams such as Manufacturing Engineering, Quality, Safety, Finance, and Supply Chain

- Lead major improvement projects, including production equipment installation, maintenance, and capital expenditure requests

- Develop and control profits, plans, budget, and process improvement initiatives

- Ensure all initiatives and processes align with the company's operational excellence strategic objectives

 

Required Skills for Director of Plant Operations :

- BA and 12-15 years of relevant experience

- Knowledge of continuous improvement methodologies (Lean, 5S, Six Sigma)

- Proven ability to lead P&L and prioritize capital expenditures for best returns and profitable operations

- Experience in attaining and maintaining ISO certification

- Proven success in a highly collaborative interdepartmental culture

 

What’s in it for you?

- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more!

- Opportunity to get in with an industry leading organization

- Close-knit and team-oriented culture

 

Why IDR?

- 20+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

This position would require an onsite interview, and onsite potentially during onboarding and a few visits per year (costs covered). It is a beautiful coastal location that would be FUN to visit!

Job Summary:

The CPC - DRG Validator ensures accurate assignment of Diagnosis Related Groups (DRGs) by applying expertise in medical coding, clinical documentation, and reimbursement principles. This role promotes a culture of safety, service excellence, and compliance with all regulatory requirements.

Key Responsibilities

• Review medical records to validate accurate DRG assignments, ensuring correct case mix and compliance with federal and healthcare policies.
• Analyze patient charts for discrepancies or inconsistencies in coding or documentation.
• Collaborate with coding and clinical staff to resolve coding-related issues and participate in audits and quality improvement initiatives.
• Conduct second reviews of focus DRGs, discharge dispositions, and Present on Admission (POA) flags prior to billing.
• Communicate coding changes and clarifications to ancillary departments and medical staff, supporting education and quality improvement.
• Assist in regulatory audits, recovery audit activities, and maintenance of audit software.
• Research and respond to documentation and code assignment denials, coordinating with payers on DRG mismatches.
• Develop and conduct educational sessions for coding and medical staff on documentation improvement and coding standards.
• Create and refine coding queries in line with AHMIA physician query guidelines.

Qualifications

Education:

• College degree in Health Information Management or a related field.

Experience:

• At least 5 years of inpatient coding experience.

Licensure/Certification:

• Credentialed coding professional required (RHIA, RHIT, CCS, CPC, or CCS-P).

Skills:

• In-depth knowledge of coding guidelines, DRG assignment, UB-04 standards, and regulatory requirements.
• Proficiency in medical record analysis and audit processes.
• Strong communication and education skills to support documentation improvement initiatives

IDR is seeking a Algorithm Software EngineerI to join one of our top clients in Huntsville, AL. This role is perfect for a seasoned professional with a strong background in the full life-cycle development of complex mathematical algorithms for Java-based military applications. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Algorithm Software Engineer I: - Full life-cycle development of complex mathematical algorithms for Java-based military applications - Active leadership during sprint planning within an agile development process - Software development within a structured, process-based integrated team environment - Software development within a DEVSECOPS framework for Java-based applications in a Unix/Linux platform environment - Review of system engineering artifacts and preparation of software design artifacts Required Skills for Algorithm Software EngineerI: - Experience with git/gitlab, eclipse, Maven/Gradle and SonarQube or similar toolsets - Experience with the development of automated unit tests and verification of requirements - Demonstrated leadership of technical efforts and mentoring of less experienced employees - BS/MS degree in Computer Science, Engineering or a related subject preferred - IAT Level II certification strongly desired - Minimum Active SECRET Clearance Required What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Contact Center Director We are currently seeking qualified candidates to work as a Contact Center Director. JOB SUMMARY: The Contact Center Director is responsible for the daily operations of the call center as well as identification and implementation of process improvements. Leverage best-in-class applications Five9, WFO, and Salesforce to drive improved performance and enhance the patient engagement experience. This role will regularly interact with other departments, including information technology, marketing, and operations and manages outside vendors.  ESSENTIAL FUNCTIONS:

• Provide leadership for centralized phone operations, including patient inquires, appointment scheduling and outbound calling programs
• Achieve call center performance targets such as patient satisfaction, wait time and patient service representation productivity and quality
• Collaborate and ensure effective communication with other leaders and team members to align operations and implement workflow, quality, and process improvements as required
• Maintain appropriate staffing levels to meet call volume while meeting assigned budget
• Responsible for team member engagement and retention through practices that promote communications, recognition, teamwork, and effective employee relations practices
• Ensure training and development of team members by identifying training needs and establishing initiatives to meet company/individual objectives
• Responsible for holding team members to the highest integrity and professionalism standards
• Resolve service issues, including patient inquires

QUALIFICATIONS REQUIRED:

• Minimum of 8 years contact center management experience of 25 or more employees

• Expertise with automated dialing platforms with significant Inbound and Outbound call volumes
• Bachelor’s degree preferred or equivalent combination of education and experience
• Proficient in using the Microsoft Office software applications (Excel, Word, PowerPoint)

• Excellent organization, time management and multi-tasking abilities to meet assigned deadlines
• Team building as well as coaching for performance and development skills
• Ability to develop, read and interpret quantitative and qualitative reports to measure and evaluate contact center and individual performance
• Communicate effectively, both written and orally, with all levels of the organization, team members, patients, and vendors

BENEFITS:

• Medical, dental, and vision insurance
• Childcare assistance, up to $500 per month/child
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays

 

IDR is seeking a Senior ServiceNow Platform and Systems Administrator to join one of our top clients in Boston, MA. This role is perfect for a seasoned professional with a strong background in ServiceNow platform administration, web technologies, and system support. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior ServiceNow Platform and Systems Administrator: - Oversee ServiceNow platform administration, including self-hosted installations, ongoing operations, and maintenance of the environment - Utilize web technologies such as JavaScript, Ajax, HTML, and CSS - Apply knowledge of principles, methods, and techniques used in ServiceNow systems administration and support - Coordinate between cross-functional teams - Obtain a Security+ CE Certification within 30 days of start date Required Skills for Senior ServiceNow Platform and Systems Administrator: - 3+ years of experience with ServiceNow platform administration - Experience with web technologies, including JavaScript, Ajax, HTML, and CSS - ServiceNow Certified Systems Administrator Certification - Ability to obtain a Security+ CE Certification within 30 days of start date - Experience with Agile and Scrum methodologies and participating in the software development life cycle (SDLC) What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Process Engineer III to join one of our top clients in Carrollton, GA. This role is perfect for a seasoned professional with a strong background in process engineering and continuous improvement. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Process Engineer III:

• Improve manufacturing processes and drive strategies to optimize safety, quality, and cost

• Lead cross-functional teams in process improvement using Six Sigma and Lean methodologies

• Manage process changes, validation, and design activities for new products/equipment

• Develop and maintain process documentation and training materials

Required Skills for Process Engineer III:

• Bachelor's degree in Engineering

• 5+ years of experience as a Process Engineer, preferably in molten metal or metal fabrication operations

• Proven experience in process engineering, continuous improvement, and project management

• Six Sigma Black Belt certification is preferred

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

   

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Senior ICAM Engineer to join one of our top clients in McClean, VA. This role is perfect for individuals with a strong background in Identity Credentialing and Access Management (ICAM), security operations, and threat response. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior ICAM Engineer: - Support ICAM, security operations, security architecture, and threat response - Administer directory services including LDAP compliant directories such as Active Directory - Implement PKI and PIV standards and methodologies - Manage Multi Factor Authentication (MFA) technologies including certificates, token, and biometrics - Support IAM in a Cloud environment including Azure or AWS Required Skills for Senior ICAM Engineer: - Experience with COTS IAM such as Microsoft Identity Manager, SailPoint, Saviynt, or One Identity - Proficiency in PowerShell scripting - Knowledge of cybersecurity fundamentals in the IDM domain such as zero trust, entitlement management, and RBAC - High School diploma or GED - Experience working in cross-functional teams across a variety of environments What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row