Will McDonald

IDR is seeking a Desktop Support Tech to join one of our top clients in Murfreesboro, TN. This role is perfect for a tech-savvy professional who thrives in a fast-paced, collaborative environment and is adept at troubleshooting a variety of IT issues. If you are looking for an opportunity to join a rapidly growing organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Desktop Support Tech:

• Serve as the first line of support for client end-users, responding to technical issues via phone, email, and in person

• Troubleshoot hardware, software, network, and connectivity issues on Windows and macOS systems

• Image, configure, and deploy devices including laptops (Windows/Mac), desktops, iPads, and other peripherals

• Monitor and manage ticket queues, ensuring timely and accurate resolution or escalation

• Provide basic printer and mobile device support, manage password resets, and assist with account access issues

Required Skills for Desktop Support Tech:

• 6 months to 1 year of IT support/help desk experience (internships and freelance work welcome)

• Basic understanding of Windows and Mac operating systems

• Strong communication and customer service skills

• Ability to stay calm under pressure and juggle multiple issues

• Reliable, self-motivated, and comfortable working independently or as part of a team

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Staff Accountant (Accounts Payable) to join one of our top clients in Fort Morgan, CO. This role is an exciting opportunity for an experienced professional to contribute to a new integration project, transitioning from QuickBooks to Microsoft Dynamics SL. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Staff Accountant (Accounts Payable):- Oversee Accounts Payable functions including vendor, customer, and banking responsibilities- Provide support for new system integration and implementation initiatives- Assist with year-end audit preparation- Adhere to internal financial controls plus all company policies and procedures- This is a 6-month contract-to-hire positionRequired Skills for Staff Accountant (Accounts Payable):- 5+ years of experience overseeing Accounts Payable functions- 3-5 years of experience with Microsoft Dynamics SL and familiarity with QuickBooks- Experience in supporting new system integration and implementation initiatives- Bachelor's degree in accounting is highly preferred, but relevant experience in lieu of degree may be consideredWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Compensation Details: $30-35/hr W2

Payment Tester Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Target Pay Rate: $51 -$55/hr C2C Location: Grand Rapids Michigan Work schedule details: Onsite 5 days a week – open to relocation candidates Details: Payment Tester Role & Responsibilities: • To work as a Payment tester and validate the Pin pad application and perform t-log validations. • Perform back-office payment validations for the different Tender Types transactions. • Regression test the different payment tenders and validate sales, void, refunds different transactions. • Co-ordinate with multiple teams to gather requirements and work with external vendors for testing activities. • Utilize collaboration tools such as Azure DevOps (ADO) and Wiki for documentation and Test case management. • Utilize the testing methodology for different initiatives and capture the testing metrics and reports. • To liaise with onshore or offshore teams effectively and plan the work. Required Skills: • 5+ years of experience in Agile Functional tester, retail POS testing experience with Payment knowledge (Must Have). • Experience in configuring and setting up of Pin Pads. • Able to build different test scenarios and acceptance tests for different Payment Tenders. • Experience in Test Automation with Robot Framework (Nice to Have) • Experience in Linux/Unix Commands to verify the logs • Experience in Data Base testing –SQL Server • Knowledge of compliance and governance frameworks related to payments • Excellent Communication and collaborative skills. • Holds certifications in Agile, Azure and Scrum in Nice to Have. • A proactive learner with a flair for adopting emerging trends & addressing industry Requirements to achieve organizational objectives. • Possess exceptional team spirit thereby helping in easy achievement of organizational & Personal goals.  

Senior Test Lead - Automation & QA Engineering 

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Woodland Hills, CA
• C2C Pay Rate: $55.00

Responsibilities:

• Serve as the primary testing contact for assigned applications, ensuring thorough coverage and timely delivery of quality assurance processes.

• Lead and manage multiple testing teams, coordinating manual and automated testing efforts.

• Drive test strategy development, test planning, execution, and reporting, ensuring alignment with product and business goals.

• Design, customize, and maintain robust automation frameworks for both API and UI automation.

• Execute automation scripts and ensure proper integration with CI/CD pipelines.

• Review, refine, and enhance the overall test process, introducing AI-driven automation solutions and tools such as GitHub Copilot.

• Promote best practices in testing methodologies, code quality, and defect tracking.

• Collaborate closely with development, DevOps, and product teams for seamless project execution and issue resolution.

• Stay updated with the latest trends and tools in test automation and contribute to continuous improvement.

Requirements:

• 10+ years of overall QA/testing experience, with at least 3–4 years in a Test Lead role.

• Strong expertise in test design, test strategies, and test execution.

• Hands-on experience in both UI and API automation using tools such as Selenium, Appium, Postman, etc.

• Ability to develop, customize, and implement automation frameworks.

• Solid understanding of CI/CD processes and experience integrating automation into build pipelines.

• Familiarity with AI-driven automation tools and experience using GitHub Copilot is a strong plus.

• Proficiency in programming and scripting languages like Java, JavaScript, and Python.

IDR is actively seeking a passionate and detail-oriented Technical Writer to join one of our esteemed clients in Suwanee. This role is perfect for individuals who have a knack for translating complex technical concepts into clear, concise, and comprehensive documentation. If you are seeking an opportunity to join a large, dynamic organization and work within a team-oriented culture that values diversity, equity, and inclusion, we encourage you to apply today!

Position Overview/Responsibilities for the Technical Writer:

• The Engineering Center and Engineering Warehouse are seeking someone to develop and document comprehensive operational and safety procedures, with a strong emphasis on OSHA compliance
• Develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, and related technical and administrative publications
• Collaborate with subject matter experts to ensure accuracy of product descriptions
• Review published materials and recommend revisions or changes in scope, format, and content
• Manage updates and revisions to technical literature

Required Skills for Technical Writer:

• Proven experience as a Technical Writer or similar role
• Ability to translate complex technical information into clear, concise text
• Excellent written and verbal communication skills
• Strong attention to detail
• Proficiency in MS Office and technical documentation software

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to join an industry-leading organization
• Collaborative and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is excited to announce an opportunity for an ambitious Electrical Engineer II to join our esteemed client's team in Hagerstown, Maryland. This role is perfect for a dynamic professional with a solid background in electrical engineering, looking to contribute their skills to a multidisciplinary team within a leading organization. If you are passionate about electrical design, system analysis, and eager to grow your career in a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Electrical Engineer II:- Contribute to a multidisciplinary team, leveraging your knowledge of engineering principles and practices- Utilize Computer Aided Engineering tools in your daily work- Engage in simulations through functional and logical models and system analysis- Use electrical design tools such as CATIA Electrical, AutoCAD, or others- This is a 3-month contract position with potential for extension- A Bachelor of Science degree in Electrical Engineering or a related discipline is requiredRequired Skills for Electrical Engineer II:- Minimum of 3 years of relevant experience in Electrical Engineering- Proficiency in electrical design tools like CATIA Electrical (preferred), AutoCAD, or others- Experience with composing and analyzing Electrical Load Analysis (ELA)- Familiarity with aircraft Electrical Wiring Interconnection Systems (EWIS)- Background in the Aerospace and Defense Industry is preferredWhat’s in it for you?- Competitive compensation package- Comprehensive Benefits; Medical, Vision, Dental, and more!- Opportunity to work with an industry-leading organization- Collaborative and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Compensation Details: $46.90/hr W2

IDR is seeking a dynamic and dedicated Office Services Assistant to join one of our top clients in Bolingbrook, IL. This role offers a unique blend of administrative, clerical, and stock room responsibilities, with a focus on delivering high-quality customer service and managing multiple projects simultaneously. If you are seeking an opportunity to join a large, growing organization and thrive within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Office Services Assistant:- Processing all incoming and outgoing deliveries at the corporate office and Mock Store- Managing all incoming and outgoing US Mail, FedEx, UPS, and internal mail- Operating automated mailing and shipping equipment- Stocking, organizing, and maintaining office, pantry, and coffee/tea supplies- Assisting with general office appearance, conference room set up and clean up, and special projects as directed by the Facilities Manager- This is a 6-month contract position with the possibility of extensionRequired Skills for Office Services Assistant:- High School Diploma- Minimum of 2 years experience in office services, hospitality, workplace programs, space or floor planning analysis, facilities, and/or site management experience for a large company- Proficiency with Microsoft Office- Comfort with new technologies and digital tools, such as apps, databases, financial management, work order management, communications and handheld mobile technologies and applications- Physical ability to assist with warehouse operations- Excellent communication skills and comfort interacting with all levels of employees, management, and third-party vendorsWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row