Erin Lewis

Job Description:  

• Lead daily claims operations to ensure quality, accuracy, and timely processing
• Manage claims inventory and prioritize workloads to consistently meet SLAs
• Support onboarding and implementation of new IPAs and claims operations
• Drive continuous improvement initiatives to increase claims efficiency and quality
• Resolve claims processing issues and escalations across assigned teams and IPAs
• Use claims systems and reports to monitor performance and share insights with leadership
• Coach, train, and develop claims staff (including offshore teams) to meet performance expectations
• Partner with internal teams on system updates, process improvements, and compliance needs
• Handle sensitive provider/member inquiries and high?level claim issues as needed
• Other duties as assigned

At HealthCare Support, we specialize in offering healthcare professionals a seamless, red-carpet experience throughout their travel journey. Whether you're a nurse, therapist, or allied health professional, we're dedicated to matching you with top-rated facilities nationwide to help you take the next step in your career. With 20 years of industry experience and strong relationships with respected organizations across all 50 states, we offer opportunities at leading health systems, hospitals, specialty clinics, and post-acute facilities. Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and experience a travel career where you can count on us every step of the way. Your next opportunity is waiting—let us connect you to the adventure of a lifetime!

At HealthCare Support, we specialize in offering healthcare professionals a seamless, red-carpet experience throughout their travel journey. Whether you're a nurse, therapist, or allied health professional, we're dedicated to matching you with top-rated facilities nationwide to help you take the next step in your career. With 20 years of industry experience and strong relationships with respected organizations across all 50 states, we offer opportunities at leading health systems, hospitals, specialty clinics, and post-acute facilities. Thanks to our direct client partnerships and national MSP programs, you'll have the flexibility to work where you want and go wherever your adventure takes you. Partner with HealthCare Support and experience a travel career where you can count on us every step of the way. Your next opportunity is waiting—let us connect you to the adventure of a lifetime!