Faith Stout

Customer Service Representative - Remote - Washington State HealthCare Support is actively seeking a Customer Service Representative - Remote to fill an opening in Washington State.  Daily Responsibilities for Customer Service Representative - Remote:

• Verifying eligibility, finding PCP, sending out ID cards
• 40-50 inbound calls per day, preferably each call under 9 minutes
• Monday  to Friday 8:45-5:15 (may have option to start at 7:45 if they want an earlier schedule) / REMOTE
• Location: Must reside in Washington State

Required Qualifications for Customer Service Representative - Remote:

• Ability to demonstrate empathy
• 1+ years of healthcare call center experience required 
• Microsoft Office: Outlook experience required
• Provides 3 years of healthcare experience in a call center setting, managing an average of 40-60 inbound calls and 10 outbound calls per day

Benefits for Customer Service Representative - Remote:

• Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (advocacy) Program

Pay Details: $22 - $23/ Hour Interested in Being Considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional questions, you may contact us at [email protected]. Please include your phone number, Job Title, and location and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.