Exciting Customer Service Opportunity — Urgently hiring in Bangor! Job Title: Customer Service Pay: $18-$20 per hour Hours: Monday through Friday, 8 AM to 5 PM Start Date: ASAP Looking for a lifestyle/career benefit? Join our team as a Customer Service Representative in Bangor, ME, and make a meaningful impact every day. You'll work in a friendly insurance office environment, helping clients and supporting our personal lines department. As a Customer Service Representative, you'll handle a variety of client interactions and administrative tasks to ensure smooth operations and excellent service. You'll work closely with your team to deliver results that matter. What You'll Do As a Customer Service Rep, you will be responsible for
- Answering and transferring phone calls efficiently
- Processing payments and uploading them into company websites
- Sending email and letter communications to clients for upcoming renewals
- Pulling cancellation notices and reinstatement forms, recording details in the system
- Handling daily downloads, invoicing policies, and issuing Auto ID Cards
- Processing change requests and working collaboratively with licensed agents
- Scanning documents and attaching them to the management system
What You'll Bring The ideal candidate for this role will have:
- High school diploma or equivalent
- Excellent customer service skills
- Comfortable working in a general office environment—standing, sitting, and using computers
- Good communication skills via phone and email
Why Join Us in Bangor?
- Opportunity to work in a supportive and collaborative team environment
- Gain valuable experience in the insurance industry
- Enjoy a steady schedule with weekday hours
- Benefit from employer-offered health and vision insurance after placement
- Possibility of permanent placement with benefits
Location & Schedule: This position is onsite in Bangor, ME, and offers a full-time schedule Monday through Friday, 8 AM to 5 PM. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Representative in Bangor, apply today or contact our recruiting team to learn more. Don’t wait— we’re hiring now!