Benchmark IT - Technology Talent

Job Title: Cybersecurity Operations Manager

Our client - a leading healthcare organization is seeking a Cybersecurity Operations Manager to oversee day-to-day cybersecurity operations and drive a resilient, proactive security posture. This position reports directly to the Chief Information Security Officer and plays a key leadership role in managing internal security personnel and external vendor relationships, including a Managed Security Services Provider (MSSP).

The ideal candidate brings a strong blend of technical acumen, operational oversight, and team leadership. This role is responsible for optimizing security toolsets, ensuring incident readiness, monitoring vulnerabilities, and delivering against performance metrics—all while fostering a collaborative and high-performing team environment.

• Lead, mentor, and manage a team of cybersecurity professionals with a focus on accountability, performance, and professional growth.

• Oversee and drive productivity, workload management, and continuous development within the security operations team.

• Manage performance and contractual obligations of the MSSP and other third-party security vendors, ensuring alignment with SLAs and organizational needs.

• Review and report on key operational security metrics, incident trends, vulnerability data, and project deliverables.

• Administer and tune core security technologies such as SIEM, EDR, IDS/IPS, DLP, and vulnerability scanning tools.

• Ensure consistent and timely patching and vulnerability remediation in coordination with infrastructure and application teams.

• Lead incident response efforts, including containment, resolution, communication, and root cause analysis.

• Support secure system configurations, endpoint hardening, and risk assessments across the enterprise.

• Prepare executive-level dashboards and reporting on security posture and trends.

• Assist in forensic investigations, penetration testing, policy and procedure development, and implementation of new security tools.

• Recommend enhancements to tools, technologies, and processes to adapt to evolving threats and support business strategies.

• Collaborate with cross-functional IT teams to ensure security objectives are integrated across the organization.

• Remain up to date with cybersecurity trends, regulatory standards, and emerging threats.

• Perform additional duties or special projects as assigned.

• Advanced knowledge of enterprise security tools and cybersecurity best practices.

• Strong understanding of broader IT environments and how to integrate security solutions effectively.

• Excellent written and verbal communication skills.

• Strong analytical and problem-solving abilities.

• Effective team leadership and people management skills.

• Comfortable interfacing with stakeholders across all levels of the organization.

• Sound judgment in managing trade-offs between security and business priorities.

• Availability to respond to cybersecurity incidents and communicate after hours as needed.

Experience:

• 10+ years of progressive experience in cybersecurity, information security, or a related field.

• Minimum 5 years of experience in a leadership or supervisory capacity, including vendor or MSSP oversight.

• At least 3 years of industry-specific (healthcare) experience is preferred.

• Proven track record in incident response, risk mitigation, and managing security operations teams.

• Familiarity with security frameworks such as NIST, HIPAA, and MITRE ATT&CK.

Education & Certifications:

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related discipline (preferred).

• CISSP certification is preferred.

• Additional certifications such as CISM, GIAC, or HCISPP are a plus.

  This is an onsite role in Stamford CT. If you are interested and immediately available to interview, apply today! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/