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Benchmark IT - Technology Talent

4.77
from 1214 reviews
98% highly recommended
 
Jobs
Application and Operations Support Manager - Long-term Contract - Hybrid
Montvale, New Jersey, United States
CONTRACT
  • TERMS: contract

Application Support and Operations Manager Location: Montvale, NJ (Hybrid – 3 days/week onsite) Duration: Long-term contract Environment: Azure / .NET / SQL Server / Global Application Support Overview We seek an experienced Application Support and Operations Manager to oversee the global support operations for a key global application with more than 80,000 users. This individual will serve as the right hand to the Application Support Director, taking ownership of daily operations. The role involves managing a team of approximately eight Application Support Analysts (onshore and offshore) responsible for maintaining uptime, ticket response, and issue resolution across six large Azure-based production environments used by the company’s global teams. Responsibilities
  • Lead day-to-day operations of the Application Support and Operations team, ensuring timely and accurate ticket triage, troubleshooting, and resolution.
  • Collaborate with a team of other Support Analysts (both onshore and offshore).
  • Act as the escalation point for complex incidents, performing hands-on troubleshooting and root cause analysis as needed.
  • Collaborate closely with Microsoft other vendors and internal engineering teams on Azure performance, environment stability, and release management.
  • Review and analyze logs, daily performance reports, and service metrics to ensure consistent application uptime and SLA adherence.
  • Maintain strong communication and coordination across business, technical, and vendor teams.
  • Implement best practices for incident, problem, and change management (ITIL).
  • Drive continuous improvement across the support function — process automation, proactive monitoring, documentation, and knowledge sharing.
  • Report KPIs, trends, and operational insights to leadership.

Qualifications
  • At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity.
  • Bachelor’s degree in Computer Science, Information Systems, or related discipline is preferred
  • Strong understanding of Microsoft Azure architecture, monitoring, and operational tools.
  • Technical proficiency in .NET / C#, SQL Server, and IIS/WCF/Windows-based application environments.
  • Hands-on ability to review logs, write SQL queries, and interpret system performance data.
  • Prior experience managing offshore support teams and coordinating global operations.
  • Excellent written and verbal communication skills; ability to interface effectively with vendors, engineers, and business stakeholders.
  • Knowledge of ServiceNow, Application Insights, and ITIL-based processes.
This position requires 3 days/week onsite in the Northern NJ office.  Long-term (12 mo + contract position).  Immediate interview and hire, send resume today for immediate consideration! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Quality Assurance (QA) and Testing - User Acceptance Tester - Long Term Contract
Montvale, New Jersey, United States
CONTRACT
  • TERMS: contract
QA / UAT User Acceptance Tester - Long-term Contractor For our direct client, a prestigious global firm located in Northern New Jersey, we are seek an experienced UAT Tester to join the client’s development and QA team on a long-term, hybrid contract. The role requires 1–3 days per week onsite and focuses on validating new functionality to ensure software performs as designed and delivers a strong end-user experience at rollout.   Initial 9-month contract with likely extension beyond!   Responsibilities: • Collaborate with cross-functional teams to understand project requirements and user stories • Develop and execute test plans, test cases, and test scripts to validate software functionality • Conduct thorough testing of software applications to identify defects, inconsistencies, and usability issues • Document and report bugs, errors, and other issues found during testing • Work closely with developers and project managers to ensure timely resolution of identified issues • Participate in user acceptance testing sessions to gather feedback and validate software against user requirements • Stay up-to-date with industry best practices and emerging trends in software testing methodologies • Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. Skills and Qualifications: • Bachelor's degree in Computer Science, Engineering, or a related field • Proven experience as a User Acceptance Tester or similar role • Strong knowledge of software testing methodologies, tools, and processes • Familiarity with Agile development methodologies • Prior professional services or financial services industry experience is a plus Immediate interview and hire - send resume today for immediate consideration! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/  

C# / .net Software Developer - Long Term Contract - Remote
Remote, New Jersey, United States
CONTRACT
  • TERMS: contract
For our direct client, a prestigious global firm, we seek an experienced C# / .net Software Developer to join the team on a long-term (9 months +) project with potential extension beyond. This position works with the client's Solutions Team.  The Solutions Team unifies expertise across Engineering, Solutions Architecture, Enterprise Architecture, and Compliance to design, build, and govern the technology platforms that power the business. They deliver tailored solutions aligned to business needs — ensuring security, scalability, and operational excellence at every step. The team empowers the global organization with innovative, resilient, and compliant technology solutions that drive business outcomes, enhance operational efficiency, and future-proof the enterprise. Desired experience and Skills: • Full stack development experience for at least 2 enterprise level applications • Experience with Enterprise Applications Architecture, Design, Development, Solutions and delivery of the applications • Experience in technologies like C#, ASP.NET, MVC, CORE, REST APIs, ODATA, WCF, Angular, Node.js, JavaScript, Typescript, Python, NumPy, SQL Server, REDIS, MongoDB, SSIS, XML/XSLT, Azure • Experience in application integration, Full stack & Cross platform development, Source Code Management, Test driven development and Code Documentation. • Sound knowledge of Database modeling, designing and optimization. • Designed and developed applications using various software development methodologies like waterfall, agile, spiral and incremental • Experience with libraries and frameworks for exception handling, logging, caching, DB & AD access layer • Implementation experience of Application security using various authentication schemes like OAuth, NTLM, Basic etc. • Experience understanding business requirements and translating them into technical solutions and acting as a bridge between business and Infrastructure teams • Experience technical leadership on software development projects and attitude to learn new technologies • Ability to work across business and technical teams with good oral and written communication skills • Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. Leadership of other technical team resources, both onshore and offshore is a plus.   Immediate interview and hire, send resume today for immediate consideration! By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

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