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Gemma Nixon

4.75
from 257 reviews
Job
Technical Support Engineer
PERMANENT
Technical Support Engineer Water Treatment Home-based / Nationwide Competitive Salary + Car / Car Allowance + Package     Introduction We are currently recruiting for a Technical Support Engineer to join one of the leading Water Treatment businesses in the UK. They have a solid track record of providing innovative solutions to water purification, industrial effluent and sustainable water saving needs and are one of the market leaders in process water treatment services. They are currently looking for a Technical Support Engineer to provide key technical support across technology and products to both internal and external teams.                       Roles & Responsibilities Reporting to the Service Engineering Manager, you will be responsible for:  
  • Providing key 2nd level technical support for technology, service and product teams in response to customer queries and requests.
  • Working from the office, home and customer sites throughout the UK when needed.
  • Support in the creation of key documentation related to the delivery of key service activities including work instructions, product information, service acceptance criteria, manuals and delivery plans.
  • Support the design, service, product and customer relation teams in the development of current products. Collecting and creating new ideas for the use of cutting edge technology to improve current service methods and digital tools.
    Skills & Qualifications We are looking for someone with the following:  
  • Mechanical/Electrical/Chemical Engineering qualification. – Ideally multiskilled.
  • A full UK driving licence is essential.
  • Previous experience working within the technical engineering industry, with prior knowledge of three key water treatment technologies: Ion Exchange, Reverse Osmosis, Continuous Electro-Deionisation
  • Able to handle challenging conversations with customers and find a resolution.
  • Software/controls engineering experience is desirable.
  • Excellent communication skills.
    What’s on Offer
  • Competitive Salary of up to £50,000 DOE
  • Company Car or Car Allowance
  • Excellent company benefits.
    How to apply? To apply for this opportunity simply send a copy of your up-to-date CV and covering letter to [email protected] or call directly on 02392 222 964.     INDNUC  

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