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When I first applied on Vivian and was very quick to respond, very quick to get the process rolling. Addressed My concerns that I had with my own boarding at the facility because there were issues.
DanYelle is really persistent, and works hard to make sure that the traveler gets what they want to commit to in the contract. If the facility does not agree, she's straight forward to the point about it. She's patient, and very knowledgeable in what she does.