Christopher Frana

Job Summary: As an Insurance Document Associate, you'll be an integral part of a dynamic team responsible for the meticulous handling and processing of incoming mail to support designated business units. This role involves examining, categorizing, and redirecting mail as necessary, adhering strictly to established protocols. The position demands a commitment to accuracy, efficiency, and confidentiality. You will examine incoming mail to ensure it has reached the accurate destination, re-routing any misdirected mail to the accurate area. Per established guidelines, you will be responsible for officially identifying/acknowledging receipt of all incoming mail. You will report information to the underwriter, verifying required information and completing associated forms, responsible for identifying when to raise problems/exceptions to the Team Leader or Manager. Additional responsibilities: receiving and slotting mail for distribution; sorting and delivering print-outs; FedEX sorti