Caitlyn Black

Growing Overland Park KS benefits company is looking for a Customer Service Rep. This position offers customer service professionals the opportunity to learn the medical insurance industry, think critically and solve challenging problems.

Job duties of the Customer Service Rep include:

• Customer service to insureds regarding denied medical claims

• Phone calls inbound and some outbound to healthcare providers regarding coverage

• Unscripted calls to explain benefit coverage

Requirements of the Customer Service Rep role include:

• Prior experience handling de-escalation calls 

• Heavy unscripted phone experience

• The ability to think outside the box to make critical decisions

• Insurance claims experience a plus!

This role offers a stable schedule, Monday - Friday 8:00 AM - 4:30 PM, and pays competitive wages of $18/per hour.

Full  benefit package! 

Great company culture!

Please apply online for immediate consideration. All qualified candidates will be contacted.

Stivers is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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