Allie Borner

Customer Service Agent - Urgently hiring in Columbus!

Job Title: Customer Service Representative

Pay: $18.50 /hr Hours: 8 AM - 4:30 PM Start Date: ASAP

Looking for a fulfilling opportunity where you can make a difference? Join a dynamic and supportive team as a temporary Customer Service Representative in Columbus, OH and contribute to creating exceptional customer experiences every day.

In this role, you will be the go-to contact for customers, providing outstanding service through chat, email, and phone. If you're a problem-solver with excellent communication skills, a customer-first mindset, and thrive in a fast-paced environment, we want you on the team in Columbus!

What You'll Do

As a Customer Service Representative, you will be responsible for:

• Responding to customer inquiries via chat and email with professionalism and empathy
• Efficiently resolving product, order, shipping, and return issues, while escalating complex problems as needed
• Advising customers on return and warranty processes, providing solutions, and processing replacements if applicable
• Communicating trends, issues, and customer insights to the broader team to help inform improvements
• Cross-selling or referring products and services to enhance customer experience and drive brand loyalty

What You'll Bring

The ideal candidate for this role will have:

• 1–2 years of customer service experience (chat and email support); e-commerce experience is a plus
• Strong research, troubleshooting, and problem-solving skills
• Proficiency in Microsoft Office and general administrative tasks
• A professional, positive, and supportive demeanor, especially in challenging interactions

Why Join Us in Columbus?

• Be part of a supportive team culture in a fast-paced environment
• Gain valuable experience in the field and make a meaningful impact
• Enjoy affordable health and prescription coverage with no waiting period 

Location & Schedule

This temporary customer service position is in-office in Columbus, OH, and offers full-time, first shift hours from 8 AM to 4:30 PM. Please note that there will be times of mandatory overtime.

Ready to Take the Next Step?

If you're ready to start a rewarding opportunity as a temporary Customer Service Representative in Columbus, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now! #SSO