Allie Borner

Join a Growing Financial Services Team as a Customer Service Specialist — Urgently hiring in Cleveland!

Job Title: Customer Service Specialist

Pay: $19 per hour Hours: 9:00 am - 5:00 pm Start Date: ASAP

Looking for a role that offers professional growth and the chance to make a tangible difference? Join a reputable financial services organization in Cleveland as a Customer Service Specialist and enjoy a supportive team environment while enhancing your skills in customer support. This position provides hands-on training and an opportunity to develop your career in a dynamic industry.

As a Customer Service Specialist, you’ll play a vital role in ensuring our clients receive exceptional service, helping to build lasting relationships and drive customer satisfaction. You’ll work closely with the customer support team and management to deliver timely and effective solutions, creating a positive experience for all stakeholders.

What You’ll Do:

• Setup new customer accounts in the CRM system, ensuring accurate and complete information.
• Add relevant documents to customer account files to maintain organized records.
• Respond promptly to inbound calls and emails from clients and external contacts, providing professional assistance.
• Resolve customer inquiries and issues efficiently to ensure satisfaction and retention.
• Maintain detailed documentation of interactions and resolutions for future reference and quality assurance.

What You’ll Bring:

• 1-2 years of experience in a professional customer service environment.
• Basic proficiency in MS Excel, with the ability to work within spreadsheets effectively.
• Strong interpersonal and communication skills, demonstrating professionalism in every interaction.
• Quick learner who can adapt to new systems and processes with ease.
• High level of professionalism, attention to detail, and a customer-focused attitude.

Why Join Us in Cleveland?

• Enjoy competitive pay with opportunities to earn up to $20/hour.
• Gain valuable experience in a respected financial organization with room for career advancement.
• Be part of a collaborative, team-oriented culture that values your contribution.
• Benefits include supportive work environment and potential growth pathways—perfect for building your professional future.

Location & Schedule:

This is a full-time, on-site position in Cleveland, Ohio, working weekdays from 9:00 am to 5:00 pm.

Ready to Take the Next Step?

If you’re eager to start your career as a Customer Service Specialist in Cleveland, apply today or contact our recruiting team to learn more. Don’t wait—we’re hiring now! #SSO