Robin Mueller

Job Title: Manufacturing Customer Service Representative

Pay: $25-$30 hr

Hours: Monday - Friday 8-5 

Start Date: ASAP

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Wentzville, MO team in a fast-paced manufacturing environment. In this role, you will serve as the primary point of contact for customers, handling inquiries, processing orders, coordinating with production and shipping teams, and resolving issues promptly and professionally.

As a Customer Service Representative, you will be responsible for:

• Daily interface with internal and external customers to determine their needs and priorities

• Process purchase orders, verify engineering status, check job histories, analyze future needs, validate WIP and inventory levels

• Schedule/coordinate new program review meetings

• Maintain customer files

• Update monthly and weekly customer reports

• Assist supervisors and managers to identity and resolve production problems

The ideal candidate for this role will have: 

• High School diploma or general education degree (GED) required

• 2-3 years of project management or case management experience

• Strong communication skills, problem solving, time management

• Knowledge of MS applications and strong Internet knowledge for accessing customer information and the ability to learn new systems and applications

• Enjoys learning new skills and quickly adapts to organizational change

• A willingness to work extra hours or perform extra work if required

• Fast paced environment

Ready to take the next step? Apply now for this Manufacturing Customer Service Representative role in Wentzville, MO—or contact us to learn more!

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