Stivers

Customer Service Representative — Urgently hiring near Cuyahoga Falls

Job Title: Customer Service Representative

Pay: $22/hr Hours: Full-time; Monday through Friday, regular business hours Start Date: ASAP

Looking for a career that puts your personable skills to work? Join a dynamic team as a Customer Service Representative in the Cuyahoga Falls area and make a difference every day.

As a Customer Service Representative, you’ll serve as a key point of contact for customers by providing timely support, answering questions, and creating a positive service experience. This role will focus on building strong customer relationships, addressing concerns, and delivering solutions that meet customer needs. You’ll work closely with internal teams to ensure efficient communication and consistent service excellence.

What You'll Do

As a Customer Service Rep, you will be responsible for:

• Managing a large volume of inbound customer inquiries while delivering a positive and professional experience.
• Assisting customers by providing clear guidance, accurate information, and effective solutions to their needs.
• Investigating customer concerns and applying problem-solving skills to achieve timely resolutions.
• Documenting customer interactions, requests, and outcomes with accuracy and attention to detail.
• Collaborating with team members to identify service improvements and enhance overall customer satisfaction.

What You'll Bring

The ideal candidate for this role will have:

• Excellent communication and interpersonal skills
• Experience handling high-volume customer calls preferred
• Strong problem-solving abilities and a friendly attitude
• Ability to stay organized and manage multiple tasks effectively

Why Join Us?

• Opportunity for full-time direct hire employment
• Supportive team environment with growth opportunities
• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently

Location & Schedule:

This position is on-site near Cuyhoga Falls and offers full-time daytime hours, Monday through Friday.

Ready to Take the Next Step?

If you are ready to start a rewarding career as a Customer Service Representative, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now! #SSO