Stivers

Customer Service Role Needed in Chicago — Urgently Hiring Customer Service Representative in Chicago!

Job Title: Customer Service Representative

Pay: $18/hr Hours: 8:00 AM – 4:30 PM (flexible) Start Date: ASAP

Looking for a dynamic opportunity to utilize your communication skills, work independently, and make a meaningful impact? Join a reputable organization in Chicago as a Customer Service Representative and be part of a fast-paced, professional team this summer. This role offers valuable experience supporting customer interactions, managing data, and providing exceptional service every day.

As a Customer Service Representative, you'll be a vital link in ensuring smooth communication between the company and its customers. You'll work closely with internal teams and clients to deliver fast, accurate, and friendly service—a perfect role for those looking to grow their customer service expertise in a thriving environment.

What You’ll Do

As a Customer Service Representative, you will be responsible for:

• Handling 40–60 inbound and outbound calls daily with professionalism and accuracy.
• Entering and updating customer information and survey data within Microsoft Excel.
• Communicating effectively with high-level executives regarding survey feedback and inquiries.
• Managing multiple tasks efficiently in a fast-paced environment, all while maintaining excellent customer service standards.
• Documenting and maintaining accurate records of customer interactions.
• Supporting additional administrative and customer service duties as assigned.

What You’ll Bring

The ideal candidate will have:

• A High School Diploma or GED.
• 2+ years of customer service experience, ideally within a professional or data-driven environment.
• Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Excellent multitasking, organizational, and problem-solving skills.
• A professional demeanor and confidence when interacting with executives and customers.

Why Join Us in Chicago?

• Enjoy a consistent weekday schedule that promotes work-life balance.
• Gain valuable experience with an established, reputable organization.
• Work in a fast-paced, professional team environment that encourages growth.
• Receive competitive pay and develop your customer service skills for future career opportunities.
• Benefit from affordable health and prescription coverage with no waiting period.

Location & Schedule:

This position is on-site in Chicago, Illinois, at 155 N Wacker Dr, Suite 400, with a schedule of Monday through Friday, 8:00 AM – 4:30 PM, with some flexibility on hours.

Ready to Take the Next Step?

If you're excited to start a rewarding career as a Customer Service Representative in Chicago, apply today or contact our recruiting team to learn more. Don’t wait—we’re hiring now! #SSO