Job #8787 | Columbus, OH – Onsite | 6-Month W2 Contract, Full-Time (40 Hours/Week) | Benefits Eligible | Up to $31/hr
ABOUT THE ROLE
The Product Content Operations Analyst will play a key role in improving the quality, accuracy, and consistency of product information across Digital Asset Management (DAM), Product Information Management (PIM), and web platforms. This hands-on role combines content auditing, data optimization, and process improvement to ensure product information is organized, reliable, and ready for use across digital channels. Working with Marketing, Product Management, Digital Experience, and global teams, this individual will help establish scalable workflows, strengthen content governance, and leverage AI and automation to improve efficiency. This is a full-time, onsite contract opportunity supporting a special project focused on improving product content operations.
ABOUT OUR CLIENT
Our client is a global organization operating in the technology and industrial sectors, supporting a broad portfolio of products and solutions. Its marketing and digital teams collaborate across departments and regions to manage product information and deliver consistent digital experiences. The organization is focused on improving content quality, operational efficiency, and the systems and processes that support accurate product information across multiple platforms.
DAILY RESPONSIBILITIES
Audit product content across DAM, PIM, and web platforms to identify and resolve missing, outdated, duplicate, incomplete, or inaccurate information
Improve digital asset governance by standardizing metadata, tagging, classification, naming conventions, asset lifecycle management, and retirement processes
Enhance PIM data quality by correcting inconsistencies, eliminating duplicate records, and standardizing product attributes, descriptions, and supporting content
Review and optimize published website content to ensure product information is accurate, current, complete, and aligned with approved messaging and source systems
Coordinate content creation, enrichment, review, approval, and publication with Product Management, Marketing, Digital Experience, regional teams, and subject matter experts
Develop and document scalable content governance standards and workflows connecting product lifecycle stages with DAM, PIM, and web publishing processes
Use AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, quality assurance, and gap identification
Build reporting and performance metrics to monitor content quality, audit progress, remediation efforts, data completeness, and ongoing operational performance
Drive continuous process improvement by establishing repeatable workflows, clear ownership, accountability, and consistent performance monitoring
REQUIREMENTS AND QUALIFICATIONS
5–7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines
Bachelor's degree in Marketing, Business, Information Systems, Digital Commerce, or a related field, or equivalent professional experience
Hands-on experience with DAM, PIM, and/or Content Management System (CMS) platforms, including product data, digital assets, metadata, and content publishing
Strong understanding of product taxonomy, metadata standards, digital asset governance, product data enrichment, and content lifecycle management
Experience leading complex, cross-functional content or data initiatives, including establishing governance processes and driving measurable quality improvements
Strong analytical skills with the ability to audit and improve large product datasets and content repositories, identifying inconsistencies, duplicates, missing information, and opportunities for improvement
Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow optimization
Strong project management, organizational, and communication skills, with the ability to work independently and collaborate across global teams
Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams
Experience supporting eCommerce, digital commercialization, product marketing, or digital experience teams
Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments
Ability to work onsite in the Columbus, OH area, 40 hours per week
ABOUT US
Portfolio Creative is an award-winning specialized staffing and recruiting company providing talent in the digital, marketing, and creative industries. We work with clients in several states, and employ candidates in and outside of Ohio. Please note, we do not have the ability to work with candidates outside of the U.S.
Portfolio Creative is an equal opportunity employer. We strive to have a diverse and inclusive workforce and are committed to ensuring all employees are recruited, assigned, and employed on a nondiscriminatory basis.
NOTICE TO STAFFING AGENCIES & THIRD-PARTY RECRUITERSPortfolio Creative / Stafford Resources is a staffing agency representing this opportunity. We do not accept unsolicited candidate submissions or engage third-party recruiting firms, subcontractors, or staffing vendors for our open positions.
Business development representatives: Please do not contact our recruiting team to solicit staffing services.