Brayleen Blanchard

Job Title: Retail Customer Service Representative Hiring Now

Pay: $20.00 - 23.00 per hour DOE Hours: Monday - Friday, 7:00 AM - 4:00 PM Start Date: ASAP We are seeking a Retail Customer Service Representative for a Temp-Hire for our client, a long-standing commercial glass glazing contractors in Springfield, OR. As a Retail Customer Service Representative, you will be instrumental in assisting customers both in person and over the phone. Additionally you will be tasked with ordering materials, providing measurements and helping with various office tasks.. This is a great opportunity to be a part of a great program and further your career in this industry, located in Springfield, OR.   

As a Retail Customer Service Representative, you will be responsible for:

• Answer phones
• Greet Customers and keep front lobby tidy
• Use a tape measure and measure product for customers
• Write Estimates, Work Orders, and PO’s in our Glass Manager program
• Scan, print, and fax documents
• Take payments - Cash/Credit card
• Lifting materials up to 75 lbs - including glass, materials, and other packages
• Cut Glass
• Intake customers’ glazing needs
• Repair, replace, or build customers related glazing needs
• Receive & check-in daily orders/deliveries
• Manage glass & parts inventory
• Maintain cleanliness & operation of shop, office, & property
• Keeping up maintenance of shop vehicles and company tools
• Delivery and pick up of glass, parts, and paperwork as needed
• Other duties as assigned

The ideal candidate for this role will have:

• Must have great customer service skills
• Demonstrate an ability to learn new programs quickly
• Prior phone experience preferred but not required
• Prior glass cutting experience preferred but not required - training to be provided
• Previous accounting experience preferred but not required
• Construction background preferred but not required
• Fork lift experience preferred but not required - training to be provided
• Clean driving record required.
• Preemployment drug testing required.

Benefits:

• Health, Dental, Vision Insurance (Premium 100% employer paid)
• Paid Time Off
• Holiday Pay – 9 days
• 401K
• Profit Sharing
• $100 Referral bonus as long as the referred employee works at least 160 hours

Ready to take the next step? Apply now for this Retail Customer Service Representative role in Springfield, OR—or contact us to learn more!