Are you a skilled and compassionate Surgery Schedule looking to join a dynamic team at a leading children's hospital? in this role, you'll be the central hub; coordinating surgeries across multiple departments, managing complex schedules, and ensuring every step runs smoothly for pediatric patients and their families. If you thrive in a fast-paced environment, know your way around EPIC and insurance authorizations, and can balance precision with empathy, this is your opportunity to make a real impact where it matters most. Bring your scheduling expertise and dedication to care-we'll bring the purse and the patients who need you. Apply today!
Details
- Pay: $30.00-$32.00 per hour
- Shift Days: Monday-Friday
- Shift Times: 7:30am-4:00pm
- Schedule: Primarily On site; future potential for remote work depending on facility needs
- Duration: 3 months Contract initially; potential for extension
- Start Date: As Soon As Possible!
- Department: Surgery Schedulers - Ambulatory
- Location: Palo Alto, California
Benefits
- Potential for Extension
- Great working location
- Health insurance
- Refer-a-friend bonus
- Weekly payroll
- 24-hour accessibility
- Personalized service
Required
- High School Diploma or GED equivalent
- A minimum of three years of surgery scheduling experience
- Knowledge of insurance plan limitations on care, requirements for pre-authorization for services, patient obligations for payment, and reimbursement/billing requirements.
- Knowledge of medical terminology and procedures desired.
- Knowledge of computer systems and software used in functional area. Skilled in computer use: MS Office (Excel, Word and Outlook).
- EPIC experience
- Ability to multi-task and change priorities as needed exercising calmness in stressful situations.
- Excellent customer service and compassionate working with pediatric patients and families
Preferred
- Minimum 3 years of experience with surgery scheduling in ambulatory clinics
Responsibilities
- Coordinates resources to schedule surgeries for department surgeons.
- Coordinate scheduling between department surgeon (including multi-disciplinary departments), anesthesiologist, vendors, materials management, OR venues and patients.
- Makes scheduling decisions that maximize efficiency and utilization of resources
- Schedules ancillary services (MRI, Labs, etc.) for patients prior to surgery date and provides appropriate instructions.
- Schedules complex appointments requiring strong knowledge of pre-admission requirements, procedures, department protocols, and timing.
- Tracks authorizations to assure appropriate verifications and authorizations are tracked prior to surgery date.
- Verifies patient insurance and ensures that patient has appropriate authorizations
- Determines when authorizations for services are required and ensures authorization is obtained prior to service date. Determines and documents need for signatures for conditions of registration of secondary payment screen.
- Accountable for the completeness and accuracy of case entry, including CPT codes, procedure description, bed request, procedure duration, etc.
- Collaborates extensively with OR scheduling to assure maximum utilization of block time in each OR venue.
- Communicate surgery details and review surgery guidelines to patients/parents and assist in coordinating family needs (e.g. social worker, transportation, housing, financial counseling, etc.)
- Input and maintain accurate patient data, appointments, and surgical information in the EPIC electronic medical record system. Responsible to ensure consent is obtained in advance and in EPIC
- Coordinate surgical procedures with outside OR scheduling venues (e.g., CMPC, Good Samaritan, John Muir)
- Communicate clearly and compassionately with patients and their families, explaining surgery details, procedures, and follow-up care.
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!
Refer a friend and get $250 bonus for every referral! *
*In order to get the bonus, the person referred must work at least 20 shifts.
