Ashley Norman

IDR is seeking an Infrastructure Engineer to join one of our top clients for an opportunity in New York, NY. This role offers a chance to work within a small, dynamic team supporting critical infrastructure services in a corporate banking environment. The position involves managing BAU support, server engineering, and supporting hybrid Microsoft Exchange systems.

Position Overview for the Infrastructure Engineer:

• Support backups, Microsoft Exchange (hybrid: on-premise and Azure), and BAU production support.
• Assist with supporting infrastructure and server engineering, including admin tasks.
• Collaborate with both US and UK teams, supporting UK infrastructure transitions.
• Work within a small team managing core infrastructure services and responding to production issues.
• Participate in rotating shift schedules and support data center operations in New Jersey and Atlanta.

Requirements for the Infrastructure Engineer:

• Minimum of 5 years of experience in infrastructure support and server engineering.
• Knowledge/experience with Microsoft Exchange, Citrix, VMware, and storage solutions.
• Basic networking knowledge; additional skills with Meraki are a plus.
• Ability to communicate effectively with technical teams and non-technical business users.
• Comfortable working in a hybrid environment with on-prem and cloud technologies, supporting both US and UK teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation: $50-$60/hr W2  #LI-hybrid

IDR is seeking a Provider Management Procurement SME to join one of our top clients for an opportunity in Albany, NY. This role supports healthcare operations within the public sector, focusing on procurement and provider management modules for state government projects. The organization is dedicated to improving healthcare processes through strategic business and technical analysis.

Position Overview for the Provider Management Procurement SME:

• Document detailed business and technical requirements for a Provider Management Module Request for Proposal (RFP)
• Assess current provider business processes and translate them into future workflows and requirements
• Conduct market research and provide insights into provider management systems and best practices nationwide
• Draft key performance indicators (KPIs) and measurable business outcomes for the Provider module
• Facilitate stakeholder meetings to gather feedback on requirements and procurement documentation

Requirements for the Provider Management Procurement SME:

• 12+ years of intensive and progressive experience in healthcare operations, provider management, business analysis, procurement/RFP development, or related field
• Demonstrated experience developing, documenting, and managing business requirements and processes supporting provider management modules
• Strong background in requirements gathering, stakeholder facilitation, and translating needs into procurement-ready documentation
• Proven ability to create high-quality written deliverables, including RFP language, scope narratives, bidder questions, and measurable outcomes
• Prior experience supporting New York State (NYS) government healthcare initiatives, including NYS DOH projects (highly preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Manager to join one of our top clients for an opportunity in Dallas, Texas. This role is within the Talent Technology team, supporting initiatives mainly around Workday enhancements. The organization is a leader in human resources solutions, focused on delivering innovative talent management systems.

Position Overview for the Project Manager:

• Manage planning, coordination, and execution of assigned projects within the Talent Technology portfolio.
• Develop project plans, tasks, and deliverables to ensure timely delivery by the technical team.
• Coordinate the assignment of Talent Technology responsibilities and manage stakeholder communication.
• Support multiple projects with moderate to high risk, ensuring alignment with project goals.
• Facilitate effective communication among team members and stakeholders to drive project success.

Requirements for the Project Manager:

• 5+ years working in project/operations area with the ability to effectively manage multiple projects with moderate to high risk
• 3+ years’ experience supporting Talent Technology enhancements
• Experience leading project presentations to key stakeholders
• Experience with one or more of the following Workday modules: Performance, Compensation, Benefits, Time, Payroll, Talent Acquisition, and/or Workday HCM
• Experience in navigating in a matrix reporting environment solving/resolving complex issues

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Natural Developer to join one of our top clients remotely. This role involves supporting enterprise-level supply chain and warehouse operations through mainframe and Natural development. The organization specializes in logistics technology, emphasizing high-quality system support and development.

Position Overview for the Natural Developer:

• Develop and maintain Natural applications within an enterprise supply chain environment
• Support production systems, including incident response and operational support
• Collaborate with cross-functional teams to implement new features and enhancements
• Maintain source control and adhere to SDLC best practices
• Support batch processing, job scheduling, and mainframe concepts related to logistics operations

Requirements for the Natural Developer:

• Proficient in developing in Software AG Natural or strong relevant experience with 4GL/mainframe development plus Natural exposure
• Working knowledge of ADABAS concepts (data structures, access, performance considerations)
• Experience supporting production systems in an enterprise environment (incident response, on-call rotation a plus)
• Familiarity with mainframe development practices such as batch processing, job scheduling, source control, and change control
• Strong domain familiarity with supply chain and warehouse operations, including inventory control, picking/packing/shipping processes, and cycle counts

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-REMOTE $48-$52/hr

Maintenance Technician 2

IDR is seeking a Maintenance Technician 2 for one of our top clients in Pleasant Prairie, Wisconsin. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities of the Maintenance Technician 2:

• Troubleshoot a variety of multi-craft equipment.
• Test electrical systems and continuation of circuits for wiring.
• Install, replace, and/or repair electrical wiring, switch boxes, conduits, light fixtures, etc.
• Ensure machines are lubricated properly to maintain functionality
• Assist in training and mentoring junior technicians as needed.

Required Skills for the Maintenance Technician 2:

• 5+ years of professional experience in industrial manufacturing.
• Strong electrical/mechanical background.
• Strong ability to interpret OEM manuals, drawings, and schematics.
• Ability to read and interpret precision measuring devices.
• Familiar and comfortable with shop equipment like power tools, band saw, and drill presses.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking an Public Relations Account Executive to join one of our top clients for an opportunity in Dallas, TX. This role involves supporting a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Senior Account Executive:

• Support key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials
• Mentor and guide junior team members to achieve team objectives

Requirements for the Senior Account Executive:

• 2+ years of PR or communications experience, including prior agency experience
• Experience supporting 5-6 client accounts at once
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#LI-Hybrid

IDR is seeking a Customer Engineer to join one of our top clients for an opportunity in San Francisco, CA.  The company serves enterprise customers and developers, providing a dynamic environment where technical expertise and a customer-first mindset are essential for success.

Position Overview for the Customer Engineer:

• Serve as the primary technical contact for enterprise customers and developers via email, Slack, video calls, and community channels.
• Triage, debug, and resolve platform issues; own first-pass investigation through resolution.
• Collaborate with Engineering and Forward Deployed Engineering to resolve issues and improve product feedback loops.
• Build internal dashboards, workflows, and automations for customer health, support performance, and revenue visibility.
• Support and grow the developer community through various channels such as Discord, events, and workshops.

Requirements for the Customer Engineer:

• 3+ years in technical customer support or a similar role.
• Strong structured troubleshooting & debugging skills.
• Experience with SaaS platforms, APIs, or developer tools.
• Support tools experience (Zendesk, Intercom, Plain, etc.) and debugging production issues (Datadog or similar).
• SQL proficiency (writing accurate queries) and basic JavaScript experience (local/staging environments).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $125,000-150,000 #Li-onsite 

IDR is seeking a SharePoint Analyst to join one of our top clients for an opportunity in Nashville, TN. This role involves working within a leading organization in the technology and collaboration solutions industry, focusing on developing and maintaining SharePoint Online and related Office 365 tools. The position offers the chance to collaborate with various business owners and technical teams to deliver efficient workflow and content management solutions.

Position Overview for the SharePoint Analyst:

• Serve as a Subject Matter Expert in Web Services and Microsoft Office Suite, including SharePoint Online, Teams, Forms, Stream, Power Apps & Flow, Excel, SQL, and Nintex Forms & Workflow.
• Collaborate with business owners to gather requirements for developing workflow forms and applications.
• Develop, test, analyze, and maintain software applications throughout their lifecycle.
• Troubleshoot issues, document root causes, and implement fixes in collaboration with team resources.
• Ensure solutions are functional across devices such as remote, browser, and mobile platforms.

Requirements for the SharePoint Analyst:

• Experience in Office 365 suite of tools, including SharePoint Online, Groups, and Teams.
• Experience with data analysis using Power BI, Excel Pivot Tables, HTML, CSS, and similar tools.
• Ability and willingness to learn and grow within the role.
• Have a can-do attitude.
• Bachelor's degree in Computer Science, plus a minimum of 4 years of job-related experience.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Sr. Product Manager - Salesforce to join one of our top clients for an opportunity in Chicago, Illinois. This role offers a chance to lead the development and management of Salesforce CRM platform functionalities within a dynamic organization serving the healthcare or insurance industry. The ideal candidate will possess deep technical knowledge combined with strong product management skills to align business needs with platform capabilities.

Position Overview for the Sr. Product Manager - Salesforce:

• Lead the creation and execution of a strategic roadmap for Salesforce and associated CRM systems, working closely with sales and marketing teams.
• Collaborate with cross-functional teams to identify business needs, prioritize initiatives, and deliver impactful product solutions.
• Manage stakeholder communications, including articulating product vision, strategy, and outcomes to executive leadership.
• Conduct market research and analyze user feedback to inform product improvements and identify growth opportunities.
• Partner with technical teams to ensure smooth delivery and integration of Salesforce functionalities, including customization, data ingestion, and automation.

Requirements for the Sr. Product Manager - Salesforce:

• Deep Salesforce experience (>3 years managing Salesforce-centric products)
• Learning agility & knowledge retention
• Storytelling
• 5-7 years of product management experience (ideally 7 years)
• Technical/data literacy

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote