Donte Jean Pierre

IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.

Position Overview for the Claims Authorization Specialist:

• Respond to a high volume of claim authorization requests professionally and efficiently.
• Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
• Interpret and evaluate contract language to qualify claims for coverage.
• Process cash-settlement offers and coordinate contractor dispatch requests.
• Provide subject matter expertise and escalation support to contact center teams.

Requirements for the Claims Authorization Specialist:

• High school diploma or equivalent
• 2+ years of experience in claims authorization or in a contact center environment
• Proficiency in Microsoft applications (Excel, PowerPoint and Word)
• Ability to interpret and evaluate contract language
• Strong communication and analytical skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a AV Technician to join one of our top clients for an opportunity in Brentwood, Tennessee. In this role, you will support the installation, troubleshooting, and maintenance of audio-visual and video/security camera systems across multiple facilities. This is a great opportunity to join a well-established organization in the facilities/public safety services industry and work on impactful technology that supports day-to-day operations.

Position Overview for the AV Technician:

• Install, configure, and support CCTV/security camera and AV/video systems across multiple sites
• Troubleshoot issues such as video loss, connectivity problems, poor image quality, and equipment failures
• Perform break/fix work, including replacing defective cameras and related components
• Support meeting/event setups by positioning and validating AV equipment (monitors, TVs, microphones, speakers, etc.)

Requirements for the AV Technician:

• 3+ year of hands-on experience installing, maintaining, and troubleshooting AV and/or CCTV/video systems
• Experience working with cameras, displays/monitors, and related AV/video hardware (installation and break/fix)
• Familiarity with low-voltage concepts (structured cabling, terminations, labeling, and basic troubleshooting)
• Ability to travel up to ~50% to support multiple facilities during the work week
• Strong communication, documentation, and organization skills to coordinate work with teams and vendors as needed

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-ONSITE

IDR is seeking a Database Administrator II to join one of our top clients for an opportunity in Minneapolis, MN. This role involves supporting critical operational technology environments within the utilities sector, including distribution, transmission, and nuclear applications. The position offers the chance to work on enterprise database environments with a focus on stability, performance, and business continuity.

Position Overview for the Database Administrator II:

• Support and maintain enterprise database environments supporting operational technology within a utility organization
• Administer Oracle and SQL Server databases across development, test, and production environments
• Support PostgreSQL, MySQL, and MariaDB environments as needed
• Perform database backup, recovery, performance tuning, patching, and upgrades
• Collaborate closely with application support, infrastructure, development, and architecture teams

Requirements for the Database Administrator II:

• 5–7 years of hands-on database administration experience preferred
• Strong hands-on experience administering Oracle and Microsoft SQL Server databases
• Experience supporting databases across test, development, and production environments
• Experience with PostgreSQL, MySQL, and/or MariaDB
• Strong scripting and automation experience using PowerShell and Shell/KornShell

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $62-65/hr W2 #LI-Hybrid

IDR is seeking a Information Security Analyst 3 to join one of our top clients for an opportunity in Atlanta, GA. This role supports a security operations team in a highly regulated environment, focusing on monitoring, investigation, and incident response. The ideal candidate is a hands-on SOC professional who can work alerts end-to-end, communicate clearly, and help maintain and tune core security tooling.

Position Overview for the Information Security Analyst 3:

• Monitor endpoint, network, identity, email, and data security activity to identify suspicious behavior and potential impact
• Investigate and resolve security incidents from initial alert through containment, remediation, and documented closure
• Maintain and improve SOC tooling, dashboards, and detection logic to reduce false positives and close monitoring gaps
• Perform proactive threat hunting and incorporate threat intelligence to strengthen detection and response
• Partner with internal technical teams to support vulnerability remediation and compliance-related security activities

Requirements for the Information Security Analyst 3:

• 6+ years of information technology experience (or an equivalent combination of education and experience)
• Hands-on SOC experience independently investigating and resolving escalated security alerts
• Practical experience working with SIEM, EDR, and IDS tools (including dashboards, queries, and tuning/detection improvements)
• Strong incident response skills, including evidence gathering, timeline documentation, and clear communication of findings
• Familiarity with operating in regulated environments and supporting audits/compliance efforts (e.g., NIST-aligned controls)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Lead Data Center Technician to join one of our top clients for an opportunity in Conesville, OH. This role offers a chance to lead critical infrastructure operations within a highly secure, mission-critical facility. The organization specializes in data center management and critical facilities operations, emphasizing safety, operational excellence, and technical expertise.

Position Overview for the Lead Data Center Technician:

• Provides senior technical leadership and operational oversight within a mission-critical facility.
• Supports the Facility and Maintenance Managers by ensuring procedural integrity, technical excellence, risk mitigation, and operational continuity across electrical, mechanical, fire/life safety, and building management systems.
• Serves as the primary technical authority on site, bridging shift-based operations and site-level leadership.
• Focuses on change management, vendor execution, compliance, training development, and project coordination.
• Demonstrates deep infrastructure expertise and leadership in high-availability environments.

Requirements for the Lead Data Center Technician:

• 5+ years in data center operations or critical facilities management, including multi-site responsibility.
• Demonstrated success in operational leadership, risk management, and technical training delivery.
• Experience developing and executing onboarding or technical programs within infrastructure environments.
• Strong proficiency in critical infrastructure systems: electrical (UPS, generators), mechanical (chillers, TES), and control systems (BMS).
• Knowledge of SOPs, EOPs, compliance auditing, and safety/regulatory standards.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Director of Data Center Operations to join one of our top clients for an opportunity in the Lubbock, TX area. This role involves leading the strategic and operational management of a mission-critical data center campus, ensuring high availability and reliability of infrastructure. The company operates within the technology and data services industry, focusing on delivering mission-critical solutions and supporting large-scale data center operations.

Position Overview for the Director of Data Center Operations:

• Lead the day-to-day and strategic operations of a growing, mission-critical data center campus.
• Oversee performance, reliability, and operational strategy across multiple facilities.
• Manage vendors, customer expectations, and ensure strict compliance with uptime, safety, and operational standards.
• Develop management teams and foster a culture of accountability, safety, and continuous improvement.
• Lead initiatives for expansion, project support, and operational excellence.

Requirements for the Director of Data Center Operations:

• 10+ years of relevant mission-critical, facilities, or data center experience.
• Proven leadership experience in a senior operations/facilities leadership role.
• Experience managing multiple buildings, a campus, or cluster of facilities.
• Strong understanding of critical facilities and MEP infrastructure.
• Experience in a 24x7 mission-critical environment.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Software Architect to join one of our top clients for an onsite opportunity in Suwanee, Georgia. This role involves architecting, designing, developing, and maintaining software solutions primarily within AWS cloud environments, with a focus on scalability and security. The position offers the chance to work on a variety of innovative projects in a dynamic, fast-paced setting.

Position Overview for the Software Architect:

• Architect, design, develop, debug, test, and maintain software programs across diverse environments, emphasizing AWS cloud, firmware, and mobile applications.
• Lead system architectural design efforts within AWS cloud infrastructure, ensuring solutions are scalable and secure.
• Support and mentor software engineers through advice, coaching, and educational initiatives.
• Develop software solutions by analyzing information needs and studying system flows, data usage, and work processes.
• Document solutions thoroughly with diagrams, code comments, and clear documentation to facilitate maintenance and scalability.

Requirements for the Software Architect:

• Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field.
• Minimum of 5 years of AWS cloud architecture design and development experience.
• 7-10 years of hands-on programming experience.
• Expert-level programming skills in Python and Typescript.
• Strong understanding of software development methodologies and best practices.

Additional Requirements:

• Must be authorized to work in the U.S. without sponsorship now or in the future
• This is a direct hire opportunity - C2C arrangements and third-party vendor submissions will not be considered

#LI-Hybrid

IDR is seeking a Field Service Supervisor to join one of our top clients for an opportunity in Peachtree Corners, GA. This role leads field execution and quality across multiple low-voltage system types, partnering closely with project leadership to deliver consistent results. You’ll supervise and support technicians/subcontractors, drive field training, and serve as an escalation point to ensure customer expectations, safety, and compliance standards are met.

Position Overview for the Field Service Supervisor:

• Lead field quality control inspections, audits, and surveys to ensure work meets customer specifications and compliance standards
• Provide hands-on field oversight across service work, major projects, and rollouts, including on-site surveys and coordination with project stakeholders
• Train and coach technicians and subcontractors on best practices, client-specific standards, and cutover execution
• Act as a technical liaison and escalation point, providing clear updates and documentation to internal teams and client stakeholders
• Supervise and coordinate a team of technicians/subcontractors while reinforcing safety, certification, and operational standards

Requirements for the Field Service Supervisor:

• 5+ years of hands-on field experience across multiple low-voltage disciplines (voice/data, CCTV, access control, fire/burg, structured cabling)
• Prior experience leading onsite projects/rollouts, directing technicians/subcontractors, and maintaining quality and timelines
• Ability to read and interpret scopes of work, BOMs, project documentation, and technical drawings
• Strong field-based organizational skills, including planning, prioritization, documentation, and client-facing communication
• High School Diploma (or equivalent) required; relevant industry certifications/licenses (e.g., BICSI, low-voltage, security systems) preferred

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

#LI-Onsite