Donte Jean Pierre

IDR is seeking a Data Center Service Delivery Manager to join one of our top clients for a remote opportunity with 90-95% travel. This role involves overseeing service delivery operations within a fast-paced technology environment, ensuring high performance and customer satisfaction across all service streams. The company operates in the tech industry and is committed to operational excellence and service improvement.

Position Overview for the Service Delivery Manager:

• Oversee end-to-end service delivery operations, ensuring high performance, reliability, and customer satisfaction across all service streams.
• Own and manage critical incidents, coordinating resolution efforts and leading stakeholder communication and post-incident reviews.
• Develop, implement, and continuously improve service delivery processes, procedures, and operational methodologies.
• Analyze internal and third-party processes to identify optimization opportunities and drive service delivery efficiencies.
• Establish, monitor, and report on service KPIs, using performance data to identify trends, drive improvements, and meet customer expectations.
• Collaborate with cross-functional teams and business leaders to support project success, operational excellence, and alignment with company objectives.

Requirements for the Service Delivery Manager:

• 5+ years of experience supporting, managing, or delivering data center infrastructure projects, including data center buildouts, deployments, or operational environments.
• Experience in the technology and/or manufacturing industry.
• Preferred experience in the VAR / Integrator industry.
• Comfortable with 90-95% travel requirement.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Project Manager II to join one of our top clients for an opportunity in Memphis, TN, Houston, TX or Saline, MI.

Position Overview for the Project Manager II:

• Lead multiple medium-to-large IT, clinical, or business projects from planning through execution, ensuring delivery on time and within budget.
• Manage project scope, resources, risks, documentation, and quality assurance while following established PMO methodologies and standards.
• Partner with business leaders and stakeholders, providing regular project status updates and communicating progress to leadership.
• Provide leadership to cross-functional teams, junior project managers, and external consultants to drive successful project outcomes.

Requirements for the Project Manager II:

• 5+ years of project management experience, preferably supporting IT initiatives.
• 3+ years of information systems experience.
• Bachelor's degree in Business Administration or a related field (or equivalent experience).
• PMP/PMI certification preferred, with strong knowledge of project management methodologies and governance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking an Epic Beaker Analyst to join one of our top clients for an opportunity in Eagan, Minnesota. This role involves supporting laboratory information systems within an academic medical center environment, focusing on the configuration and optimization of Epic Beaker modules to enhance laboratory operations and clinical workflows.

this is a remote contract based role

Position Overview for the Epic Beaker Analyst:

• Provide consulting and implementation support for Epic Beaker laboratory information systems.
• Configure, optimize, and support Epic Beaker Anatomic Pathology and Clinical Pathology modules.
• Collaborate with laboratory leadership, pathologists, clinicians, and IT teams to ensure system alignment with operational needs and regulatory standards.
• Translate laboratory workflows and requirements into effective Epic Beaker solutions.
• Support high-quality patient care through system configuration and ongoing support.

Requirements for the Epic Beaker Analyst:

• Valid Epic Beaker certification in Anatomic Pathology (AP) and Clinical Pathology (CP).
• Proven experience supporting Epic Beaker in an academic medical center or complex healthcare environment.
• Hands-on experience with Epic Beaker build, configuration, and optimization.
• Strong understanding of clinical pathology and anatomic pathology workflows and laboratory operations.
• Demonstrated ability to translate laboratory business requirements into Epic Beaker solutions.

What's in it for you?

• Competitive compensation package
• Full benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote pay: 85-100/hr W2

IDR is seeking a IT Delivery Lead to join one of our top clients for a remote opportunity. This role involves overseeing the planning, driving, supporting, and implementing strategic technology projects within a global hospitality company's innovative technology team.

Position Overview for the IT Delivery Lead:

• Lead and maintain delivery roadmaps and schedules in collaboration with technology leads, architects, and business partners.
• Establish program cadence to support delivery teams and ensure the timely delivery of capabilities.
• Identify dependencies, risks, and issues across platforms, programs, and projects, then develop mitigation plans.
• Be accountable for risk and issue mitigation, and communicate progress to PMO, leadership, and executive audiences.
• Build positive relationships within the organization and influence peers through knowledge of technology capabilities and delivery capacity.

Requirements for the IT Delivery Lead:

• Bachelor's Degree, or associate degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• 10+ years of professional experience in a technology/product environment
• Six (6) years of product or service delivery experience
• Six (6) years of agile delivery management or agile project management experience
• Four (4) years’ experience working with Waterfall, Agile, Kanban, Change Management Approach, Scrum, and Hybrid approaches

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking an Office 365 Administrator to join one of our top clients for a long-term opportunity in Buckhead.

Position Overview for the Office 365 Administrator:

• Administer, maintain, and optimize the Microsoft 365 environment, including Office 365, Entra ID, Active Directory, and related Microsoft technologies.
• Manage Microsoft licensing assignments, onboarding/offboarding workflows, and ensure accurate license provisioning across the organization.
• Perform hands-on configuration changes, troubleshooting, and Level 2 support to maintain a secure, stable, and efficient Microsoft environment.
• Lead Microsoft-related projects, including solution design, implementation, documentation, and operational handoff to support teams.
• Collaborate with IT leadership, business stakeholders, and vendors to improve Digital Workplace services, governance, security, and operational excellence.

Requirements for the Office 365 Administrator:

• 5+ years of experience administering Microsoft 365/Office 365 in an enterprise environment.
• Hands-on experience with Microsoft 365, Entra ID (Azure AD), Active Directory, and Microsoft licensing administration.
• Experience managing user onboarding/offboarding processes, license provisioning, and identity management.
• Experience leading Microsoft 365 projects, including solution design, implementation, documentation, and operational support.
• Strong troubleshooting skills with experience performing hands-on configuration changes and Level 2 support.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Forsyth, Georgia. This role involves providing technical support, assisting with hardware, software, and network issues primarily for administrative and executive staff. The position offers a chance to work in a fast-paced, high-security environment where your technical expertise directly impacts operations.

Position Overview for the Technical Support Specialist:

• Provide hands-on technical support to users across multiple departments.
• Troubleshoot hardware issues such as printers, monitors, and network connectivity.
• Assist with setting up network printers, connecting devices to the network, and resolving system errors.
• Support Windows 11 and Mac system issues, ensuring minimal downtime.
• Collaborate with team members to resolve complex technical challenges and improve overall user support services.

Requirements for the Technical Support Specialist:

• 3+ years of in-person, hands-on support experience with hardware and software.
• Strong troubleshooting skills for Windows 11 and hardware issues like monitors and printers.
• Experience supporting MacBooks and related Apple devices.
• Ability to work independently and autonomously with minimal guidance.
• Excellent communication skills and attention to detail.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a SDET to join one of our top clients for an opportunity in Memphis, TN or Dallas, TX. This role offers the chance to work on full-stack development projects in a dynamic environment, focusing on test automation, API development, and web UI enhancements within the technology sector. The position involves collaborating with cross-functional teams to deliver high-quality software solutions and improving existing applications with modern technologies.

Position Overview for the SDET:

• Develop and maintain automated test frameworks and scripts for UI and REST APIs using Java, Selenium, Rest Assured, and TestNG
• Migrate existing Node.js applications to TypeScript to improve code quality, safety, and consistency
• Design, build, and optimize backend services and REST APIs
• Collaborate with QA, product, and DevOps teams to ensure seamless delivery of releases
• Troubleshoot, debug, and resolve application, API, and integration issues leveraging strong problem-solving skills

Requirements for the SDET:

• Strong experience in automation testing using Selenium, Java, Rest Assured, and Web UI automation tools
• Proficiency in coding across multiple languages including Java, JavaScript, and SQL
• Experience in designing automated test frameworks and scripts for UI and APIs
• Familiarity with CI/CD tools like Bamboo, GitHub, and source code management with Bitbucket
• Knowledge of Cloud Testing, mobile automation, and Docker source code management

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Accounts Payable Analyst to join one of our top clients for an opportunity in Memphis, Tennessee. This role supports the accurate processing of company invoices and payments while helping maintain clean and current vendor accounts. You’ll work in a hybrid environment and contribute to both day-to-day AP operations and ongoing process improvements.

Position Overview for the Accounts Payable Analyst

• Enter and manage daily incoming invoices into the accounts payable sub-ledger
• Prepare payment runs, manage the AP mailbox, and support wire transfers and virtual card payments
• Review and resolve items using A/P aging reporting and investigate outstanding discrepancies
• Calculate Sales & Use tax and assist with special projects, including monthly vendor account reconciliation
• Collaborate with vendors and internal departments to resolve invoice, coding, and payment-related inquiries

Requirements for the Accounts Payable Analyst:

• At least 5 years of experience in accounts payable
• Strong understanding of all aspects of accounts payable, including invoice processing and payment execution
• Experience with Oracle Accounts Payables and maintaining vendor data
• Advanced skills with MS Excel and working knowledge of Microsoft Outlook and Word
• Ability to review invoices and approvals for purchase order and non-purchase order compliance, coding, and documentation

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-Hybrid

IDR is seeking a Product Manager, Retail Media to join one of our top clients for an opportunity in Tennessee. This role offers a unique chance to lead strategic initiatives within the retail media space at a rapidly growing company. The organization operates within the retail and advertising technology industry and is focused on innovation and revenue growth.

Position Overview for the Product Manager, Retail Media:

• Lead the development and execution of the onsite product strategy for the retail media network.
• Collaborate with cross-functional teams including sales, ad operations, marketing, and merchants to drive revenue growth and differentiation.
• Build and maintain a strategic product roadmap, translating business goals into actionable plans.
• Analyze market trends and customer needs to develop innovative ad solutions that optimize revenue.
• Manage both strategic planning and tactical execution to meet ambitious growth targets, including scaling the retail media revenue by 6X.

Requirements for the Product Manager, Retail Media:

• 5-7 years of Product Management experience, preferably in retail or advertising environments.
• Proven experience with modern software development practices and agile methodologies.
• Strong communication and collaboration skills.
• Ability to manage ambiguity and adapt to shifting priorities.
• Experience conducting user research and competitive analysis.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid