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IDR is seeking a dedicated and skilled IT Support Technician II to join one of our top clients in Englewood, CO. This role is perfect for a tech-savvy professional with a customer-focused mindset and a drive for excellence. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the IT Support Technician II: - Provide comprehensive IT support to end users - Troubleshoot industry standard hardware and software products/services - Understand user and business needs and translate them into technical solutions - Maintain a high level of customer satisfaction through a customer care philosophy - This is a one-year contract position requiring onsite work in Englewood, CO - An Associate's Degree in a related field of study with 2 or more years of relevant experience is required Required Skills for IT Support Technician II: - Excellent written and verbal communication skills - Basic knowledge of current IT technical standards related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies, RSA, and Video Teleconference (VTC) and other related peripherals - Proficiency in Microsoft Outlook - Comprehensive troubleshooting skills - Team-focused with a capacity for knowledge sharing What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row Compensation: $30