Keely DeWit

IDR is seeking a Java Production Support Engineer to join one of our top clients for a remote opportunity. This role involves supporting a large-scale enterprise application within the retirement and wealth management domain, currently transitioning from development into production operations. The company is undergoing a major platform transformation from mainframe systems to AWS cloud, requiring strong technical support during this evolution.

Position Overview for the Java Production Support Engineer:

• Provide technical support for enterprise-level applications, ensuring system stability and performance.
• Analyze and resolve complex production incidents escalated from Tier 1 support.
• Perform root cause analysis across application code, data inconsistencies, system integrations, and business processes.
• Collaborate with product managers and business stakeholders to resolve data-related issues.
• Support ongoing system stability, performance improvements, and cloud migration efforts.

Requirements for the Java Production Support Engineer:

• 3+ years of hands-on Java development experience with active coding skills.
• Experience with Spring Boot framework.
• Ability to troubleshoot across full-stack application environments.
• Proven experience working in production support or high-availability environments.
• Strong analytical and problem-solving skills with the ability to quickly diagnose complex issues.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.