Norcross, Georgia, United States
IDR is seeking a Professional Services Engagement Manager to join one of our top clients for an opportunity in Norcross, Georgia. This role involves managing and accelerating professional services opportunities by acting as a crucial liaison between Sales, Delivery, and RevOps teams, ensuring a smooth and efficient workflow in a fast-paced environment within the RevOps and professional services industry.
Position Overview for the Professional Services Engagement Manager:
- Serve as the primary point of contact for PS engagement within designated regions or accounts, aligned closely with Sales and PS leadership.
- Engage early in opportunities to clarify scope, structure, and readiness for SOW creation.
- Track opportunities and SOWs to identify and proactively resolve risks, delays, or ownership gaps.
- Ensure all PS engagements adhere to standards, architectures, and productized offerings, reinforcing the use of accelerators and modular services.
- Provide regular status updates and support analytics efforts to enhance engagement visibility and process improvements.
Requirements for the Professional Services Engagement Manager:
- Proven experience in professional services or RevOps roles with a focus on deal acceleration and pipeline management.
- Strong understanding of PS engagement processes, SOW development, and opportunity lifecycle management.
- Excellent communication and stakeholder management skills across sales and delivery teams.
- Ability to identify bottlenecks and coordinate cross-functional efforts to remove them efficiently.
- Experience supporting strategic opportunities, including complex or high-value deals.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-hybrid
