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Product Analyst Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place.
Target Pay Rate: $60/hr C2C
Location: Atlanta or Charlotte
Work schedule details: OnsiteDetails: Required Skills:
Analyze customer data to identify financial behaviors, needs, and pain points across different life stages.
Develop and maintain a financial life cycle framework that informs product development and personalization strategies.
Create and refine customer journey maps to visualize end-to-end experiences and identify opportunities for improvement.
Collaborate with product managers, UX designers, marketing, and data teams to align product features with customer goals.
Monitor KPIs related to customer engagement, retention, and financial outcomes.
Conduct market research and competitive analysis to benchmark financial planning tools and services.
Present insights and recommendations to stakeholders through clear storytelling and data visualization.