Keely DeWit

IDR is seeking an IT Support Technician to join an exciting client here in Texas! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview:

The IT Support Technician I provides technical support to faculty, staff, students, and departments, focusing on basic hardware and software maintenance. Helpdesk/Call Center roles involve answering calls, offering remote support, and performing tasks similar to the desktop support team, with equal access.

• 1-3 years of professional experience providing hands on support
• Experience working with ticketing systems – ServiceNow is what they use (Salesforce, ZenDesk, or any other home grown system)
• Experience with Windows, Microsoft Office Suite  (Outlook, excel, etc.)
• Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row