Maggie Phillips

IDR is seeking a Project Manager - ServiceNow Implementation to join one of our top clients for an opportunity in New York. This role involves overseeing ServiceNow deployment projects within a nonprofit or mission-driven organization, ensuring successful delivery and adoption through structured project management and stakeholder coordination.

Position Overview for the Project Manager - ServiceNow Implementation:

• Manage and maintain project plans, timelines, and milestone tracking for designated ServiceNow implementation projects.
• Develop and oversee governance processes, including risk logs, issues, and dependency management.
• Facilitate governance meetings, status reviews, and milestone checkpoints to ensure project adherence.
• Coordinate with stakeholders and external partners to monitor progress and address scope or delivery risks.
• Support go-live validation, transition planning, and post-implementation reporting of project outcomes.

Requirements for the Project Manager - ServiceNow Implementation:

• 4–8 years of experience managing enterprise technology implementation projects
• Demonstrated experience managing or supporting ServiceNow implementations
• Working knowledge of ServiceNow delivery methodologies (e.g., NowCreate)
• Experience coordinating cross-functional stakeholders and external implementation partners
• Strong risk management and governance capabilities (RAID logs, milestone tracking, stakeholder coordination)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.