San Mateo, California, United States
IDR is seeking a Patient Registrar to join one of our top clients for an opportunity in San Mateo, California. This onsite role is integral to providing exceptional patient service within a busy healthcare environment, ensuring smooth registration and administrative processes.
Position Overview for the Patient Registrar:
- Greet patients, manage the check-in process, and update patient information in electronic health records (EHR)
- Schedule, confirm, and reschedule patient appointments, and make reminder calls
- Answer and route phone calls, take messages, manage faxes, and maintain patient charts
- Verify insurance eligibility, collect co-payments, and assist with billing questions
- Serve as a communication hub between patients and medical staff, assisting with referrals
Requirements for the Patient Registrar:
- Minimum of 1 year of experience in patient registration
- Bilingual in Spanish and English
- Proficiency with EPIC or similar electronic medical record (EMR) systems
- Strong customer service and communication skills
- Attention to detail and organizational skills
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
$25/hr
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