Natalie Inchiosa

IDR is seeking a Desktop Administrator to join one of our top clients in Gallatin, TN. This role is an exciting opportunity for a tech-savvy professional to provide essential support to our client's corporate users. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Desktop Administrator: Provide daily technical support to corporate users, ensuring seamless operation of PC/Desktop workstations, laptops, and peripherals. Manage and maintain asset inventory, ensuring accurate documentation and process adherence. Utilize a ticketing system to track and resolve technical issues, prioritizing based on user needs. Administer cloud-based licenses and manage building access key cards. Support video conferencing equipment and attend regular Information Systems Staff Meetings.

Required Skills for Desktop Administrator: Minimum of two years of experience in a technical support role, with a strong understanding of Microsoft desktop applications and operating systems. Proficiency in managing PC/Desktop and LAN environments, with experience in phone systems and components. Strong analytical and interpersonal skills, with the ability to manage multiple assignments concurrently. Proven troubleshooting skills and a positive, team-oriented attitude. Experience in a fast-paced environment with multiple users is preferred.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row