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Read authentic reviews from customers, clients and employees.
IDR is seeking a Channel Operations Specialist to join one of our top clients for an opportunity in Houston, TX. This role offers a chance to contribute to a dynamic energy industry organization, with a focus on broker onboarding, commission processing, and data analysis to support sales growth and operational excellence.
Position Overview for the Channel Operations Specialist:
Responsible for ensuring the timely, complete, and accurate processing of broker onboarding agreements and commission payments across multiple brands.
Support the implementation of reporting, systems, and process improvements to enable continued growth in broker-driven sales.
Collaborate with Sales to vet, contract, and onboard new brokers, providing ongoing support throughout the broker relationship lifecycle.
Perform ad hoc analysis of large data sets, generate reports for key stakeholders, and offer strategic recommendations.
Assist in the development and updates of SOPs, onboarding guides, and lifecycle playbooks to improve overall broker experience.
Requirements for the Channel Operations Specialist:
2+ years of experience in high-volume transaction processing, billing, back-office operations, or operations analysis and reporting.
Proficiency in advanced Excel and Microsoft Office applications, with experience using reporting tools such as PowerBI.
Strong problem-solving skills, with the ability to communicate findings clearly and make actionable recommendations.
Effective at working independently and managing multiple activities to meet deadlines.
Bachelor’s degree preferred, with a concentration in Economics, Finance, or Business advantageous.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
