Read authentic reviews from candidates, clients and employees.
Learn more about how Great Recruiters is transforming the industry.
Product Owner
IDR is seeking a Product Owner to join one of our top clients in Dallas, TX. This role offers a unique opportunity to support the Revenue Systems team, with a focus on Point-of-Sale (POS) systems for a leading enterprise in the restaurant industry. If you are eager to contribute to a highly visible team, thrive in a fast-paced environment, and are looking for long-term career growth into a Product Manager role, we encourage you to apply today!
Position Overview/Responsibilities for the Product Owner:
Act as Scrum Master & Release Manager, leading daily standups, sprint ceremonies, retrospectives, and CAB (Change Advisory Board) meetings.
Collaborate with engineers, QA, and field operations to define and document requirements, user stories, and QA test cases.
Monitor support ticket trends and turn recurring issues into product improvement initiatives.
Participate in release management activities and ensure smooth deployments.
Support incident management efforts, including occasional nights/weekends for Sev1/Sev2 issues (with OT pay for hours over 40).
Partner with senior business stakeholders (Sr. Directors and VPs) and technical teams to ensure alignment and smooth communication.
Champion documentation and continuous improvement practices across the team.
Stay current on POS and restaurant technology trends to help shape product strategy.
Required Skills for Product Owner:
1+ years of experience as a Product Owner / Business Analyst / Scrum Master in enterprise systems.
3+ years Hands-on POS & Payment systems experience (Micros Simphony highly preferred, NCR, Olo, Toast, or other enterprise POS accepted).
Experience in the restaurant, retail, or hospitality technology space.
Hands-on experience writing QA test cases, requirements, and documentation.
Excellent stakeholder management and communication skills, with comfort presenting to senior leadership.
Flexibility to support critical incidents after hours when needed.
Preferred Skills:
Familiarity with POS integrations such as Olo, OneDine, and Omnivore.
Background in release management and continuous improvement initiatives.
What’s in it for you?
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Exposure to both technical teams and senior leadership
Long-term potential growth path into a Product Manager role
Why IDR?
25+ Years of Proven Industry Experience in 4 Major Markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award Winner 12 Years in a Row
???????#LI-Hybrid