Kat Harris

IDR is excited to present a fantastic opportunity for a dynamic and experienced CX Specialist to join our esteemed client's team in Cincinnati. This role is perfect for a candidate with a strong background in customer-facing sales roles, particularly in digital platforms or E-Commerce. If you are passionate about delivering exceptional customer experiences and are eager to contribute to a thriving team culture, we encourage you to apply today!

Position Overview & Responsibilities for the CX Specialist:

• Collaborate with the Digital E-Commerce team to promote our client's website to customers

• Schedule and conduct meetings with prospects to communicate our client's value and mission, and sell their digital E-Commerce products

• Utilize your excellent communication skills and positive attitude to represent our client in a professional and engaging manner

• Manage your own schedule, demonstrating strong organizational skills and the ability to work independently

• Proven experience in customer-facing sales roles, particularly in digital platforms or E-Commerce

• Exceptional communication skills and a positive, energetic demeanor

• Experience in the "Green" industry (Agriculture, Landscaping, Lighting, etc.) is strongly preferred

• Ability to work effectively in a team and independently

• Strong organizational skills and the ability to manage your own schedule

   

What’s in it for you?

• Competitive compensation package with an annual bonus

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to join an industry-leading organization

• A supportive, team-oriented culture

• Necessary equipment for remote work (cell phone, laptop with 2 monitors, keyboard, mouse) and a car allowance

   

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row