Kat Harris

IDR is seeking a detail-oriented and organized Payment Processing & Mail Operations Specialist for one of our healthcare clients in Mather, California! This individual will support incoming and outgoing mail processing, payment reconciliation, credit card batching, and document management activities. The ideal candidate is dependable, comfortable with repetitive tasks, and capable of handling sensitive financial and healthcare documentation with accuracy and confidentiality.

Mail & Correspondence Processing:

• Receive, sort, and batch all incoming client correspondence and mail

• Scan and index documents into internal systems

• Route documents to appropriate departments

Payment Reconciliation & Logging:

• Match EFTs to ERAs using internal reconciliation tools

• Retrieve missing Explanation of Benefits (EOBs) from payer websites

• Enter and log batch data in the system

• Prepare and scan manual batches and returned checks

Check Printing & Outgoing Mail:

• Support check printing and sorting processes

• Match checks to appropriate documentation

• Operate mail inserters and prepare outgoing mail for courier pickup

Credit Card Processing:

• Process and log virtual credit card payments from payers

• Track and batch payments for posting

• Handle credit card disputes and batch accordingly

Reporting:

• Track and report daily metrics including volume of mail, checks, credit cards, and copay batches processed

• High School Diploma or GED required

• 1+ years of experience in clerical, mailroom, or financial operations preferred

• Strong attention to detail and data entry accuracy

• Ability to prioritize and manage routine tasks in a fast-paced environment

• Strong communication skills and ability to follow instructions

• Familiarity with healthcare or financial documentation a plus

• Proficient in Microsoft Office tools and internal document systems

• Competitive compensation

• Dedicated engagement manager

• Weekly pay and benefits available

• Opportunity to get your foot in the door with a growing organization