Ben McCormick

IDR is seeking a Streaming Engineer responsible for the design, implementation, and maintenance of systems to deliver event live video to our global clients' viewers. We're seeking a blend of technical expertise in video encoding, networking, video cloud platforms, and associated software familiarity, along with a strong understanding of live production workflows. This individual will work under pressure with a variety of teams, including in-house marketing, event, technology teams, and vendors to align content with brand strategy and audience expectations. The Streaming Engineer will play a critical role in enhancing our clients' audience engagement and contributing to the overall success of streaming initiatives!  Position Overview/Responsibilities for the Streaming Engineer: Live Encoding and Transcoding:

• Configure, test, and manage live video encoders (hardware and software).
• Optimize encoding settings for various platforms, content needs, and local conditions.
• Troubleshoot encoding issues in real-time.

Content Delivery Network (CDN) Management:

• Configure and monitor CDN services for efficient content delivery.
• Manage failover and redundancy.

Cloud Infrastructure:

• Monitor cloud-based streaming services for performance and reliability.

Networking:

• Understand network protocols (RTMPS, HLS, DASH, etc.).
• Determine network needs.
• Troubleshoot network issues related to live video streaming.
• Optimize network configurations, as possible, for low latency and high bandwidth.

Monitoring and Alerting:

• Analyze monitoring data to identify and resolve problems.
• Communicate disruptions and recommended steps to producers.
• Monitor audience engagement, and feedback to improve future broadcasts.

Troubleshooting and Support:

• Provide real-time support for live events.
• Diagnose and resolve technical issues related to live streaming.
• Document troubleshooting procedures and best practices.

Determine and Solve for Associated Needs:

• Determine caption and other accessibility needs.
• Plan for geo replays/simulives.
• Provide recording turnaround timeline and provide trims/edits.

Top Skills:

• 3+ years’ experience with enterprise video platforms
• 3+ years’ experience with video encoding & streaming protocols
• Experience with software & hardwire encoders & encoding
• Experience with live production workflows with strong troubleshooting & problem-solving skills
• Experience with CDN Services / Content Delivery Network (CDN) Management, video cloud platforms & strong networking knowledge
• Prior experience with event platforms (IE: RainFocus, On24, Zoom Events, homegrown, etc.)
• Basic video editing & experience following publishing workflows using Adobe Creative Suite and/or DaVinci Resolve
• Strong knowledge of accessibility standards & solutions 
• Background in enterprise/corporate media

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row