Ben McCormick

IDR is seeking a dynamic and dedicated Support Engineer to join one of our top clients in LOCATION. This role is perfect for individuals with a knack for diagnosing software or hardware issues and a passion for delivering exceptional customer service. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Support Engineer:- Diagnosing and resolving software or hardware issues- Providing exceptional customer service and managing customer interactions effectively- Explaining technical concepts to non-technical users- Proactively identifying and resolving issues- This is a 6-month contract to hire position- A Bachelor's degree is requiredRequired Skills for Support Engineer:- Excellent verbal and written communication skills- Strong problem-solving skills- Familiarity with troubleshooting software or hardware issues- Positive attitude, patience, and empathy when interacting with customers- Strong organizational skills and attention to detail- Strong work ethic and responsibility to follow through with customersWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry-leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

$37/hour, conversion salary of 75k