Knoxville, Tennessee, United States
IDR is seeking a Program Manager to join one of our top clients for a remote opportunity. This role involves leading large-scale IT infrastructure, networking, or datacenter projects, with a focus on managing cross-functional teams and ensuring successful project delivery. The position offers a dynamic environment within the IT and professional services industry, emphasizing leadership, client management, and operational excellence.
Position Overview for the Program Manager:
- Serve as the primary point of contact and escalation path for enterprise customers
- Manage delivery teams consisting of Project Managers, Engineers, and Coordinators
- Oversee project planning, staging, implementation, and project closure activities
- Coordinate resources across engineering, sales, and customer stakeholders
- Lead customer status meetings and executive communications
Requirements for the Program Manager:
- 5-10 years of experience managing teams in large-scale IT projects or similar industries
- Proven experience in program management of IT infrastructure, networking, or datacenter projects
- Strong leadership skills in managing cross-functional teams including engineers and project managers
- Excellent stakeholder communication and escalation management abilities
- Demonstrated success in resource planning, forecasting, and operational process adherence
What's in it for you?
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
