Fort Worth , Texas, United States
IDR is seeking a
NOC Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the NOC Technician:
The
NOC Technician will make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause. The position will also document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group.
Required Skills for the NOC Technician:
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2+ experience working as a NOC or Data Center Technician
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Experience installing and racking server and network-based equipment
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Experience escalating Tier II and Tier III alerts to the appropriate tech support group
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Experience providing technical support for end-users, over the phone, through email and chat
What’s in it for you?
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Competitive compensation package
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Full Benefits; Medical, Vision, Dental, and more!
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Opportunity to get in with an industry leading organization
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Close-knit and team-oriented culture
Why IDR?
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25+ Years of Proven Industry Experience in 4 major markets
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Employee Stock Ownership Program
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Dedicated Engagement Manager who is committed to you and your success
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Medical, Dental, Vision, and Life Insurance
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ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
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