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IDR is seeking a dynamic and detail-oriented Business Analyst to join one of our top clients in Columbia. This role is perfect for someone with a knack for translating business needs into comprehensive requirements and ensuring successful implementation of new capabilities across a range of systems. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Business Analyst:
Collaborate with the Product Owner to prioritize and maintain the product backlog
Communicate vision and goals at the beginning of every release and sprint
Identify competing priorities, work to resolve and effectively escalate when needed
Elicit requirements using various methods and proactively collaborate with business operations
Participate in sprint planning, backlog review and prioritization, and retrospective activities
Act as a liaison between the business units, technology teams, support teams, and agent community
Assist in analyzing requirements, policies, and customer needs against system capabilities and functions to determine gaps
Required Skills for Business Analyst:
Bachelor's degree or equivalent work experience
3-5 years of direct work experience in a business process analysis capacity
Prior experience with Agile/SCRUM
Strong organizational, presentation, and customer service skills
Strong verbal and written communication skills
Familiarity with Microsoft Office suite including Visio
Ability to multi-task and adapt to changes in a fast-paced environment
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row