John Mayer

IDR is seeking a dedicated and experienced Patient Connection Authorization Associate to join one of our top clients for a fully remote opportunity. This role involves liaising with insurance companies and other third-party payers to determine pre-certification, pre-authorization, and medical necessity requirements for complex outpatient hospital services. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

• Secured pre-certifications and authorizations for complex outpatient services, including surgeries, recurring visits, and interventional radiology, ensuring compliance with payer requirements.
• Entered and maintained accurate authorization details in EPIC, supporting clean claims and efficient revenue cycle operations.
• Interpreted and followed payer-specific guidelines for scheduled procedures, minimizing delays and denials.
• Notified payers of patient admissions and outpatient encounters as required to meet authorization and notification deadlines.
• Collaborated with clinical and financial teams to validate patient and insurance data, supporting financial clearance and reimbursement accuracy.

• Minimum of 3 years experience in Revenue Cycle or related experience in healthcare, with one of those years working specifically within Healthcare Revenue Cycle.
• Proven ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office applications and EPIC.
• Solid understanding of how Revenue Cycle impacts financial outcomes.
• Ability to train and mentor team members and new employees.

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row