Maddie Zook

IDR is seeking a dynamic and dedicated Admissions Specialist to join one of our top clients in Englewood, CO. This role is perfect for a detail-oriented professional with excellent customer service skills and a passion for healthcare. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Disclaimer: Must be local to Denver, CO Position Overview/Responsibilities for the Admissions Specialist: - Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for patients choosing our client's dialysis services - Utilize tools and resources associated with our client's Guest Services to facilitate patient placement - Contribute to the knowledge databases of our client's Guest Services - Adhere to and contribute process improvement ideas to the team - Build and establish strong relationships with hospitals through excellent service delivery Required Skills for Admissions Specialist: - Ability and willingness to learn required programs - Excellent time management and prioritization skills - Ability to provide excellent customer service and build rapport with clients and teammates - Excellent customer relationship and inter-company network building skills - Ability to empathize with patients, their family members, caregivers, customers, and teammates under stressful circumstances while remaining focused on business goals - Attention to detail and relentless follow-through - Receptiveness to constructive feedback and development What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row Compensation: $20.75/hr