IDR is seeking a
Authorization Rep to join one of our top clients in
Emeryville, California. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview for the Authorization Rep:
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Eligibility Verification: Verify patient eligibility, coordinate benefits, ensure insurance coverage, and determine if prior authorization is needed. Document authorization details in the patient electronic medical record.
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Authorization Process: Collect pertinent demographics and clinical data for authorization requests, contact insurance companies, and obtain necessary approvals. Enter authorization requests into the electronic health record.
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Communication and Customer Service: Communicate with physicians, department staff, patients, and third-party payers to gather additional information and convey approvals, denials, or appeals. Provide excellent customer service by addressing concerns and resolving issues courteously.
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Cross-Training and Support: Cross-train others to ensure consistent coverage and provide backup support as needed. Facilitate responses to patient inquiries regarding authorizations within turnaround standards.
Required Skills for the Authorization Rep:
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Education: High school diploma or equivalent education/experience.
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Experience: 1 year of recent relevant experience in a similar role.
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Skills and Knowledge: Proficiency in medical terminology, CPT/HCPCS/ICD-9 coding, and Microsoft Office programs (Excel, Word). Ability to exercise discretion and make independent judgments within established guidelines.
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Communication and Organizational Skills: Strong interpersonal and active listening skills, excellent telephone communication, and organizational skills with attention to detail and follow-up. Ability to maintain composure during challenging interactions.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details:$20-$24/hr. W2. NOT OPEN TO C2C.
