Maddie Zook

IDR is excited to announce an opportunity for a talented Commercial Patient Account Representative II to join our esteemed client's team in Fountain Valley, CA. This role is perfect for individuals with a strong understanding of commercial payor hospital collections processes and a knack for providing exceptional customer service. If you are seeking a dynamic work environment within a growing organization, we encourage you to apply today!

Position Overview/Responsibilities for the Commercial Patient Account Representative II : - Serve as a key player in the commercial payor hospital collections processes - Utilize critical thinking skills to research, review, and follow-up on all accounts - Communicate effectively with internal and external customers, resolving patient, billing, and/or collection issues in a timely manner - Contribute to departmental enhancements by suggesting improvements to current policies, procedures, and practices - Ensure correct hospital reimbursement by reviewing billing and collection notes in the financial computer system - This is a 2-month contract position - High School Diploma or GED is required; an Associate's degree or Medical Field Certificate is highly preferred Required Skills for Commercial Patient Account Representative II : - Minimum of two (2) years of experience in Commercial payor hospital collections processes - Proficiency in Microsoft Office and Outlook - Excellent interpersonal skills and customer service abilities - Ability to analyze documentation and resolve issues appropriately and timely - Experience in Accounts Payable - Bi-lingual skills and knowledge of medical terminology and coding are preferred What’s in it for you? - Competitive compensation package - Comprehensive Benefits; Medical, Vision, Dental, and more! - Opportunity to work with an industry-leading organization - Collaborative and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ;

Compensation Details: $35-38/hr W2