Carley Shaw

IDR is seeking a Collections Specialist to join one of our top clients in Tampa, FL. This role is pivotal in managing accounts receivable functions, including cash applications and general accounting duties, while actively participating in the monthly close process. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview / Responsibilities for the Collections Specialist:

• Engage in first-party B2B collections for designated accounts, ensuring timely payment collection

• Conduct proactive outreach to customers via phone, email, and fax to resolve outstanding invoices

• Collaborate with internal teams to address billing disputes and recommend accounts for legal action when necessary

• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup

• Utilize systems such as QuickBooks, Chargebee, Stripe, Zuora, SAP, and Sage, with an emphasis on adaptability to new tools

Required Skills for Collections Specialist:

• Minimum of 2 years of experience in accounts receivable and collections

• Strong understanding of debits/credits and general A/R accounting principles

• Proficiency in QuickBooks and/or Zuora, with advanced Excel skills

• Excellent communication, negotiation, and interpersonal skills

• Highly organized, detail-oriented, and capable of working both independently and collaboratively

What’s in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-onsite