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Victor Ruiz

Delivery Manager at IDR, Inc.
4.76 from 284 reviews
Job
Senior MCS Solutions Engineer
Knoxville, Tennessee, United States
DIRECT HIRE
TERMS: direct hire
START DATE: 11/30/26

IDR is seeking a Senior MCS Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you will partner closely with Sales and technical delivery teams to design, position, and support enterprise managed and cloud solutions. The organization is a leader in technology services, helping customers modernize infrastructure, strengthen cybersecurity, and improve business outcomes through scalable solutions.

Position Overview for the Senior MCS Solutions Engineer:

  • Serve as a trusted technical advisor supporting enterprise customers throughout the sales lifecycle
  • Lead technical discovery sessions to uncover business needs and translate them into solution designs
  • Architect and present managed services solutions spanning cloud, networking, cybersecurity, infrastructure, and collaboration
  • Build and deliver customer-facing presentations, workshops, demonstrations, and executive briefings
  • Ensure smooth handoff from Sales to Delivery by documenting assumptions, risks, dependencies, and success criteria

Requirements for the Senior MCS Solutions Engineer:

  • 8+ years supporting strategic enterprise customers in solutions engineering, solutions architecture, or technology consulting
  • Strong hands-on knowledge across cloud, networking, cybersecurity, and modern infrastructure concepts
  • Proven ability to lead discovery, develop solution recommendations, and support complex enterprise sales cycles
  • Excellent communication skills with the ability to translate technical concepts into clear business value for varied audiences
  • Experience collaborating cross-functionally with Sales, Engineering, Product, Operations, and Delivery teams

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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