Victor Ruiz

IDR is seeking a dynamic and dedicated IT Support Technician II to join one of our top clients in Englewood, CO. This role is perfect for a tech-savvy professional with a customer-centric approach and a knack for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Technician II: - Provide exceptional IT support to end users, ensuring high levels of customer satisfaction - Understand user and business needs and translate them into technical solutions - Troubleshoot issues related to computers, printers, network technology, drivers, software, and other related peripherals - Share knowledge and collaborate effectively within a team-oriented environment - This is a one-year contract position, with the possibility of extension - An Associate's Degree in a related field of study with 2 or more years of relevant experience is required Required Skills for IT Support Technician II: - Proficiency in Microsoft Outlook - Experience in software troubleshooting - Familiarity with printers and network technology - Knowledge of RSA and VPN - Excellent written and verbal communication skills - A customer care philosophy that ensures high levels of customer satisfaction What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ; Compensation Details: $24/hr W2