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Victor Ruiz

Delivery manager at IDR, Inc.
4.67
from 57 reviews
Job
IT Support Desk
Addison, Texas, United States
CONTRACT
TERMS: contract
START DATE: 9/30/24

IDR is seeking an IT Support Desk Technician to join one of our top clients in the healthcare industry in the Dallas area. This is a long-term opportunity, so if you are looking for an opportunity to join a large organization and work within an ever-growing, team-oriented culture, please apply today!

Required Skills for the IT Support Desk:
  • Someone whose coming from a busy environment, someone who is dependable, someone who can get through 30-40 calls a day, able to keep a positive attitude, and someone who is focused on customer service. 
  • 1 -3 years of professional experience in computer science / IT Help Desk Support within the Healthcare Industry 
  • Technical Skills: A lot of what we do is desktop support, standard desktop support skills. This person will need to be coming from a role where they do PC troubleshooting, windows, network, & printer troubleshooting.  
  • Must have Active Directory
  • Must be comfortable performing tasks beyond just password resets, they must know imaging, network troubleshooting, & hardware repairs as well
Nice to Have Skills:
  • Experience with ServiceNow or Citrix 
  What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
  Why IDR?
  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row