Read authentic reviews from candidates, clients and employees.
Learn more about how Great Recruiters is transforming the industry.
IDR is seeking a dynamic and dedicated Associate PS Producer to join one of our top clients' team. This role is perfect for someone who has a deep understanding of player support and values the opportunity to work in a variety of broader domains. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Associate PS Producer:
Support the overall preparedness of Global Player Support teams through documentation, escalation management, and alignment.
Collaborate with Subject Matter Experts across the organization, our partners, and all other stakeholders to build and distribute internal content.
Responsible for understanding and improving our Operational and Agent experiences guided by our success measurables.
Develop and maintain expertise in Player Support subject matters to consult with proper stakeholders.
Maintain vigilance of incidents and service degrade and represent Player Support operations and impacted players to appropriate stakeholders to influence prioritization and product development.
Required Skills for Associate PS Producer:
Bachelor Degree or equivalent experience.
Experience in Player/Customer Support strongly preferred.
Strong verbal and written communication skills.
Successful execution of complex projects that span multiple teams.
Agile, project/product management certifications are a plus (CSPO, CSM, PMP etc).
Analytical proficiency with experience making data-driven decisions.
2 years of work experience in project management, operations leadership, customer service leadership, or other similar role.
What’s in it for you?
Competitive compensation package.
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization.
Close-knit and team-oriented culture.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets.
Employee Stock Ownership Program.
Medical, Dental, Vision, and Life Insurance.
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row.
IDR is seeking a Sr. Business Analyst to join one of our top clients in Downtown Atlanta. This role is perfect for an experienced professional who thrives in Agile environments and is adept at translating business requirements into actionable technical tasks. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Sr. Business Analyst:Lead Agile initiatives, manage backlogs, and guide sprint grooming efforts
Collaborate closely with business stakeholders to gather requirements and translate them into functional specifications
Support Salesforce and Azure-based initiatives, leveraging expertise when applicable
Contribute to process improvements to enhance Agile practices across the team
This role is a potential 1.5-year contract or contract-to-hire role
Required Skills for Sr. Business Analyst:
3-5 years of hands-on experience as a Business Analyst in Agile environments
Proven ability to lead Scrum meetings and manage Agile methodologies
Strong understanding of backlog management and sprint grooming techniques
Experience with Salesforce and Azure is highly desirable
Excellent communication and organizational skills
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is seeking a talented and experienced Character Artist III to join one of our top clients in the gaming industry. This is a remote position, ideal for candidates based in Los Angeles. If you are passionate about creating iconic characters and have a keen eye for anatomy, form, and color, we invite you to apply. This is an exciting opportunity to join a large organization and work within a team-oriented culture that values creativity and technical expertise.
Position Overview/Responsibilities for the Character Artist III:
Provide clear and constructive feedback to internal and external artists to ensure product quality standards and project art pillars are met
Interpret and push concept designs in 3D within technical constraints, optimizing for dynamic animations and deformations
Collaborate with other disciplines to create 3D assets that meet all aesthetic, technical, and product standards for premium champion skins
Mentor character artists, delivering feedback to aid in their growth
Contribute to documentation for best practices, workflow guides, style guides, and process/tutorial guides
Occasionally travel overseas to provide training directly to external artists and connect with external teams
Required Skills for Character Artist III:
5+ years' experience in the video games industry as a character artist
Excellent knowledge of human anatomy, form, and color theory
Proficiency in modeling, sculpting, and texturing programs such as Maya, Substance Painter, Marmoset Toolbag, ZBrush, Photoshop, and 3DCoat
Experience creating high quality, hand-painted stylized characters
Experience working with external partners and mentoring artists
Interest in international travel for onsite training and conferences
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
