Alexa Jervis

IDR is seeking a dedicated and skilled Workstation Technician to join one of our top clients in Jacsksonville, FL This role is perfect for individuals who have a knack for customer service and a deep understanding of computer-related terminology. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Workstation Technician: - Provide exceptional customer service in a technical support role - Utilize ticket tracking software and related tools for documentation of operations - Exhibit flexibility with workloads to accommodate special projects or requests and high priority orders - Understand and match customer requests with appropriate IT solutions (hardware or software) - This is a one-year contract position Required Skills for Workstation Technician:

• 2–3 years of experience working in a hospital environment
• Experience using ServiceNow
• Some knowledge of Epic

• Experience with:

• Hand scanners
• E-signature pads
• Tap-n-go devices
• Zebra printers
• HP printers
• iPhones
• iPads

What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row pay transparnecy: 20-21/hr