Will McDonald

IDR is seeking a Credit Collections Coordinator to join one of our top clients for an opportunity in El Segundo, CA. This role is within a dynamic financial services environment, focusing on managing customer accounts and ensuring timely collections through effective communication and organizational skills.

Position Overview for the Credit Collections Coordinator :

• Manage a portfolio of customer accounts to ensure collection efforts are maximized and accounts are firmly reconciled
• Proactively contact customers regarding outstanding and past due balances, maintaining accurate notes on all collection efforts
• Resolve billing discrepancies by collaborating with billing teams and escalating issues as needed
• Build and maintain strong relationships with internal and external stakeholders
• Utilize ERP system knowledge, including SAP, to process invoices, generate reports, and handle collection activities efficiently

Requirements for the Credit Collections Coordinator :

• Minimum 3 years collection experience (Desired 10 years of experience)
• Experience with SAP or other ERP systems
• Customer service, negotiation skills, and attention to detail
• Effective communication, organization, analytical, and problem-solving skills
• Strong sense of urgency and proficiency in Microsoft Office, particularly Excel

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.